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Walmart

Sells groceries and essentials in stores and online

Auto Care Center Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeOshkosh, WI, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • At least 2 years of experience in automotive service or a service-industry field.
  • At least 1 year of supervisory experience.
  • A valid driver's license.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Attend and successfully complete all job-required trainings and assessments, including Academy and Open Door trainings.

Responsibilities

  • Drive sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, and appropriate in-stock and inventory levels; budgeting and forecasting sales; assessing economic trends and community needs; and ensuring sales and profit goals are achieved by implementing plans to correct deficiencies.
  • Provide customer service and assistance by acknowledging customers, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, maintaining a safe shopping environment, creating and processing customer requests and service orders according to company policies and procedures, explaining Auto Care Center and automotive products and services, ensuring technicians are trained and certified on service-related procedures, and staging customer vehicles and assisting with workflow as necessary.
  • Maintain the Auto Care Center, automotive sales floor, and service area by stocking and rotating merchandise, removing damaged or outdated goods, setting up, cleaning, and organizing displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment according to company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering and organizing merchandise and supplies, monitoring environmental disposal and OSHA compliance, and ensuring customer safety and satisfaction.
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining stakeholder relationships, supporting plans and initiatives to meet customer and business needs, communicating goals and objectives, building accountability and measuring progress, identifying and addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning.
  • Supervise and develop associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a sense of belonging in the workplace.
  • Ensure compliance with company policies and procedures and support company mission, values, and ethics standards by implementing action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying policies in business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through belonging and opportunities to thrive.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company by creating belonging, eliminating waste, and participating in local giving.
  • Act in a selfless manner and demonstrate humility, self-awareness, honesty, fairness, and transparency.
  • Deliver results while putting customers first, adapt to how, where, and when customers shop, and apply EDLP and EDLC business models to plans.
  • Make decisions based on data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Demonstrate curiosity and a desire to learn, take calculated risks, show courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Automotive certification from Automotive Technical Institute.
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience in an automotive service or service-industry-related field.
  • Supervisory experience.
  • ASE certification.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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