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ZEALOT

DTC ambassador program management platform

Head of Design

Art, Graphics & AnimationConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USA$140k - $170k

About the Job

Requirements

  • Substantial experience leading creative and production teams in entertainment marketing, a trailer house, post production, or a related agency environment.
  • Strong creative judgment and a deep understanding of motion graphics, design, editorial collaboration, finishing, and delivery for entertainment campaigns.
  • Experience with budgets, forecasting, staffing, estimates, and project profitability, alongside the judgment to invest in talent and capability.
  • A record of developing people, building client trust, and identifying opportunities that grow a creative business.
  • Clear communication, decisive leadership, and the ability to collaborate across teams with different priorities.

Responsibilities

  • Set the creative and operational direction for Design, including motion graphics, visual identity, production, and finishing; support the Creative Director in leading the work and developing the artists.
  • Oversee quality and delivery across trailers, spots, streaming, social, and other campaign formats, ensuring briefs, schedules, and budgets are realistic.
  • Partner with Theatrical, Television, and Digital leaders from scoping through delivery, with clear expectations for handoffs, revisions, approvals, and technical specifications.
  • Lead, recruit, and retain the department’s creative and production talent; own team structure, staffing plans, performance reviews, development, promotions, and succession planning in partnership with HR.
  • Allocate staff, freelance, and production resources within the approved department plan and budget; identify additional investment needs early and make recommendations with costs and expected benefits.
  • Assess capacity before major commitments; when a brief cannot be delivered responsibly, work with the relevant leader to adjust scope, timing, or staffing and escalate unresolved conflicts promptly.
  • Improve workflows, onboarding, training, file management, and finishing standards across the department and partner teams; build a sustainable workload and a culture of accountability and mentorship.
  • Administer the Graphics and Design budget with Finance and the SVP, including headcount, freelance spend, equipment, and other operating costs.
  • Own departmental forecasts and regularly review utilization, capacity, project economics, and performance; reduce avoidable waste, overservicing, and downtime without compromising quality or team health.
  • Partner with producers and account leads on estimates, pricing, scopes, and change orders so Design work is properly funded and its contribution is visible.
  • Develop new Design services and revenue streams alongside the work the department already delivers for ZEALOT’s core divisions.
  • Build relationships with prospective and existing clients, contribute to pitches, and help originate design-specific projects; lead engagements from proposal and staffing through creative delivery and financial close.
  • Build and manage the production and creative team needed to serve direct Design clients; coordinate client ownership and revenue reporting with other departments.
  • Represent Design on the Senior Management team, bringing its financial performance, staffing needs, ideas, and constraints into company decisions.
  • Agree measurable annual priorities with the SVP and Finance, including service quality, team capacity, financial performance, and new business growth; report on progress and recommend changes when conditions shift.
  • Work across departments to resolve recurring process problems and help ZEALOT present a coordinated experience to clients.

About the Company

ZEALOT

DTC ambassador program management platform

Zealot is a centralized software platform for fast-growing DTC brands to build, manage, and measure ambassador programs. It runs a subscription service that provides tools to recruit and approve brand advocates, automate workflows, and track performance in real time. The platform identifies the most influential fans (top 1%), uses these insights to guide rewards and feedback collection, and supports mission-based, gamified activities to drive engagement. Brands can gather product feedback and insights from their advocates, helping them make informed decisions. Zealot differentiates itself by combining real-time analytics, customizable rewards, automated workflows, and a gamified system in one place, plus coaching resources to nurture the advocate community. Its goal is to enable brands to grow through community-led advocacy at scale, turning loyal customers into ongoing brand supporters.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2023

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