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PENN Entertainment

Operates casinos, racetracks, and online betting

Dual Rate Dealer

Food Service & HospitalityConfirmed live in the last 24 hours
Full-timeJoliet, IL, USAIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • A high school diploma or GED equivalent is required.
  • At least 12 months of casino dealing experience is required.
  • Must understand and speak English.
  • Must have guest service skills.
  • Must be able to stand and walk frequently and occasionally sit, reach, stoop, kneel, and crouch.
  • Must occasionally lift or move up to 50 pounds.
  • Must have the manual dexterity to operate necessary equipment.
  • Must have near and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • When acting as a Dealer, perform the essential duties and responsibilities of that position.
  • Open assigned games, count contents, verify counts against the closing list, inspect cards or dice, and sign off with the supervisor.
  • Deal games, pay out winnings, exchange currency for chips, and explain game rules to guests.
  • Change decks of cards or dice, inspect and mix cards, and verify bank roll fills with the supervisor and Security personnel.
  • Protect the game by continuously inspecting cards or dice and ensuring bets comply with game rules and minimums.
  • Close games, sort cards, balance the rack, count chips, and sign off with the supervisor.
  • Maintain the honesty and integrity of assigned games and control the pace of play.
  • Assist guests with questions about casino activities or refer them to appropriate personnel.
  • When acting as a Games Supervisor, perform the essential duties and responsibilities of that position.
  • Monitor all pit games in the assigned pit, with responsibility for no more than six tables.
  • Open and close table games in the assigned area and verify counts provided by the Dealer.
  • Inspect card decks before play.
  • Track and record player buy-ins, wins, losses, and bet amounts.
  • Monitor bets and payouts and correct them as needed.
  • Complete player rating cards.
  • Initiate and verify fills to tables.
  • Process player credit requests and extend credit to guests upon approval.
  • Investigate and resolve guest complaints or concerns according to standard procedures.
  • Maintain awareness of game integrity and protection.
  • Counsel, motivate, and instruct assigned personnel in the proper performance of their duties.
  • Provide complimentary items to guests as requested in accordance with policies and procedures.

Desired Qualifications

  • Roulette experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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