Business Solution Specialist - SAP EWM, Logistics

Job Description

WHAT YOUR NEW JOB WILL BE ABOUT

Core Responsibilities (applies to all Business Solution Specialists)

As a Business Solution Specialist within LOG ART, you will:

• Ensure logistics processes are understood, documented and aligned with operational needs across Distribution Centres.
• Collect, structure and clarify business requirements, ensuring operational feasibility and cross-stakeholder alignment.
• Contribute to user stories, acceptance criteria and refinement sessions together with the Product Owner.
• Prepare and execute test cases and support User Acceptance Testing (UAT).
• Maintain documentation of processes and developed solutions.
• Participate actively in agile ceremonies within the Logistics Agile Release Train (LOG ART).
• Support implementation activities including communication, training preparation and early-life stabilisation.
• Collaborate with Product Owners, Business Process Owners (BPOs), DC stakeholders, IT teams and external suppliers.
• Travel: аpproximately 20–40 days per year

Focus area 1: Process focus – SAP EWM & Logistics Domain Expertise

If you have a Process focus, you act as the functional expert within your logistics domain. You will:

• Analyse, map and maintain detailed “as-is” and “to-be” process flows.
• Provide deep functional knowledge of SAP ERP and/or SAP EWM (or similar WMS).
• Translate operational requirements into structured input for refinement, testing and implementation.
• Create test data and perform functional, integration and regression testing.
• Support super users during UAT and ensure correct system usage.
• Provide 2nd level support for incidents, perform root cause analysis and collaborate with LOG ART teams, IT and vendors to implement sustainable fixes.
• Drive continuous improvement through bottleneck analysis and optimisation insights.
• Contribute to strengthening the SAP EWM Centre of Excellence in Bulgaria by consolidating expertise and supporting best practice across Distribution Centres.
• Primary accountability: Functional quality, system stability and process excellence.

Focus area 2: Delivery focus – Coordination & Implementation Progress

If you have a Delivery focus, you act as the structured coordinator ensuring progress and alignment. You will:

• Coordinate scope, tasks, deliverables and timelines across ART teams and DC stakeholders.
• Clarify operational requirements and ensure alignment on decisions, responsibilities and next steps.
• Support Product Breakdown and contribute to structured prioritisation together with the Product Owner.
• Align Business Solution Specialists, developers and testers on scope and dependencies.
• Follow up on implementation progress and secure timely delivery.
• Anchor implemented changes in Distribution Centre operations and ensure measurable improvements in stability and efficiency.
• Monitor post-implementation performance, collect feedback and escalate issues or improvement opportunities.
• Primary accountability: Structured delivery, stakeholder alignment and successful implementation.

Qualifications

WHAT YOU NEED TO BRING

Required Skills and Qualifications:

Education: Degree in logistics, supply chain, IT or similar — or relevant experience from Distribution Centre operations.

Core requirements (all Business solution specialist profiles)

• Strong understanding of DC logistics processes
• Experience with system-supported operations (SAP ERP / SAP EWM is an advantage)
• Experience with requirement clarification and testing
• Structured working style and strong stakeholder communication

Process focus:

• Strong SAP ERP / SAP EWM (or similar WMS) knowledge
• Experience with process mapping, testing and root cause analysis
• Strength area: Functional expertise and system stability.

Delivery focus:

• Experience coordinating tasks and stakeholders
• Strong follow-up, scope clarification and implementation support
• Strength area: Structured delivery and alignment.

Reflects JYSK values: Tradesman, Colleague and Corporate Spirit

Additional Information

IS THIS YOUR NEXT OPPORTUNITY? Apply today!

For any advice or support, email us at [email protected] or [email protected] and we’ll be happy to help!

Recruitment process

We process applications on an ongoing basis and complete the recruitment when we have found the right candidate. We always hold interviews – and for selected positions you can expect to have assessments. 

ABOUT US

We believe that our employees are key to our success, going from one store in 1979 to more than 3,600 stores worldwide today. We have Distribution Centers placed across Europe covering our markets – stores and online – as efficiently as possible. That is why we strive to offer development and possibilities of growing within JYSK, and we also take pride in rewarding engagement and a great effort among our employees. Our three fundamental JYSK Values – Tradesman, Colleague and Corporate Spirit – express the behavior and attitude that we can expect from each other. We trust each other, and we believe in delegation and freedom with responsibility.

JYSK wants to include everyone, no matter the age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and experience. Together, we secure our inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Because a great mix of minds, talents and unique personalities makes us a stronger team.

To help us review applications fairly and efficiently, we use a system that automatically checks and decides how well each application matches the role.

This system looks at your answers to a few screening questions. These questions were created by the system and reviewed by the JYSK Talent Acquisition team, and each question and answer have a certain value. Based on your answers, the system ranks all candidates to give us an idea of how closely the job fits your profile.

This helps us manage all applications and make sure everyone is treated equally. The result from the system decides if your application moves forward to the next step. But don’t worry — the final decision is always made by a person.

 For more information, please visit our career page.