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Asksuite

AI-powered omnichannel hospitality reservation agent

Software Engineering Tech Lead

Engineering LeadershipUpdated on Nov 13
Full-timeFlorianópolis, State of Santa Catarina, BrazilNo salary listedIn-person

About the Job

Requirements

  • Solid practical experience as a full-stack developer and experience providing technical leadership to software teams.
  • Knowledge of software architecture, design patterns, and highly available distributed SaaS systems.
  • Ability to decompose complex problems and propose simple, efficient solutions.
  • Ability to negotiate timelines, priorities, and solutions with different stakeholders.
  • Willingness to learn continuously, work autonomously, and proactively explore new technologies, methodologies, and tools.
  • Interest in developing people and building a collaborative, results-focused technical culture.

Responsibilities

  • Design, guide, and make decisions about front-end and back-end system architecture, ensuring scalability, performance, security, and maintainability.
  • Mentor and provide technical feedback to developers, encouraging continuous growth and knowledge sharing.
  • Write high-quality code, develop complex features, create automated tests, and participate in code reviews.
  • Define and promote development best practices to maintain the quality of the team's deliveries.
  • Identify and remove technical impediments, helping the team resolve complex engineering problems.
  • Work with Product and Design teams to translate business needs into clear technical requirements and realistic estimates.
  • Suggest and implement improvements to software development lifecycle processes and agile methodologies.

About the Company

Asksuite

AI-powered omnichannel hospitality reservation agent

Asksuite delivers AI-powered omnichannel service software for the hospitality industry. Its core product, the AI Reservation Agent, automates customer service across multiple channels in multiple languages, providing 24/7 support so hotel staff can focus on selling. The system integrates with hotels’ existing channels to handle routine questions and reservations, then routes more complex tasks to human agents when needed. Distinctive in its focus on hospitality, Asksuite combines multilingual, cross-channel automation with a subscription-based model and optional feature upsells to scale with client needs. The company aims to improve guest experiences by making customer service intelligent, approachable, and efficient, while driving lead generation and increased reservations for hotels and other accommodations.

Company size
51-200
Company stage
Seed
Total funding
$710K
Headquarters
Florianópolis, Brazil
Founded
2017

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