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Beebe Healthcare

Provides inpatient and outpatient healthcare services

Wound Care Nurse Manager

Nursing & Frontline Patient CareUpdated on Nov 5
Full-timeRehoboth Beach, DE, USA$95.9k - $158.2k /yrIn-person

About the Job

Requirements

  • Progressive leadership experience in wound care, diabetes management, hyperbaric medicine, or a related clinical specialty.
  • Demonstrated ability to manage clinical operations, personnel, and departmental performance.
  • Strong knowledge of quality improvement, regulatory compliance, and healthcare operations.
  • Proficiency with electronic medical records and clinical documentation systems.
  • Current Registered Nurse licensure.
  • Basic Life Support certification through the American Heart Association.
  • Wound Care Certification (CWS or CWOCN).
  • Bachelor of Science in Nursing (BSN).

Responsibilities

  • Plan, organize, direct, and evaluate all Wound Care and Diabetes Management Services.
  • Manage department functions including outpatient services, inpatient services, and revenue cycle operations.
  • Oversee budgeting, fiscal management, resource utilization, and departmental performance.
  • Ensure compliance with applicable policies, procedures, accreditation standards, and regulatory requirements.
  • Communicate with providers, staff, leadership, and external stakeholders; collaborate with hospital departments as part of the management team.
  • Manage personnel processes including performance management, employee engagement, and staff development.
  • Use a personal cell phone for business purposes as required as a member of the Leadership Team.
  • Provide leadership and oversight of daily clinical operations and maintain teamwork and provider collaboration within the department and across the organization.
  • Maintain competencies required for the Clinical Nurse role and Clinical Documentation Specialist role in the outpatient Wound Care department.
  • Occasionally provide direct patient care based on departmental needs.
  • Serve as a clinical resource regarding wound healing, hyperbaric oxygen therapy, diabetes management, clinical documentation, and electronic medical record optimization.
  • Support initiatives to improve patient outcomes, patient safety, workflow efficiencies, and quality metrics.
  • Participate in recruitment, interviewing, hiring, and onboarding of new team members.
  • Coordinate and oversee orientation programs for new employees.
  • Assess educational needs and implement ongoing training and development programs.
  • Develop and maintain competency programs to enhance provider and staff performance, and coordinate educational initiatives addressing department and organizational needs.
  • Coach, mentor, and counsel team members in collaboration with the Director.
  • Serve as a patient advocate and resource regarding patient care, services, and billing concerns.
  • Promote a positive patient experience and strengthen the reputation of the Wound Care Center, Diabetes Management programs, and the organization.
  • Assist with patient complaint resolution, patient satisfaction initiatives, and corporate compliance activities; ensure patient concerns are addressed promptly and professionally.
  • Manage provider and staff scheduling to ensure appropriate coverage and efficient operations.
  • Organize and facilitate regular team meetings, including preparing agendas and meeting minutes.
  • Lead and support departmental projects and strategic initiatives; represent the department on organizational committees and cross-functional teams.
  • Support the Director in achieving annual goals and departmental objectives.
  • Coordinate quality improvement initiatives and encourage participation from all team members.
  • Monitor department performance indicators, identify improvement opportunities, analyze contributing factors affecting outcomes, and implement corrective actions.
  • Conduct routine audits and monitoring to ensure compliance with regulatory and accreditation standards; educate staff regarding compliance requirements, quality measures, and best practices.
  • Oversee patient registration, benefit verification, referrals and authorizations, coding and billing processes, and denial management.
  • Serve as liaison with internal departments and external agencies to support efficient billing and reimbursement processes.
  • Manage patient access functions, including scheduling and coordination of care; coordinate responses to medical record requests and documentation needs.
  • Serve as an ambassador for the Wound Care Center and Diabetes Management programs.
  • Build and maintain relationships with physicians, advanced practice providers, referral sources, and community partners.
  • Collaborate with organizational leadership and marketing teams to develop and implement advertising, outreach, and growth strategies.
  • Promote the Wound Care Center through physician outreach, community education programs, networking opportunities, and marketing initiatives.
  • Analyze referral trends and identify opportunities to increase patient volume and expand service utilization.
  • Support strategic initiatives to grow the Wound Care and Diabetes Management programs and strengthen market presence.
  • Monitor growth metrics and recommend improvements to enhance visibility, patient access, and referral development.

Desired Qualifications

  • Experience with revenue cycle management and patient access functions.
  • Demonstrated success in physician outreach, referral relationship management, business development, or program growth initiatives.

About the Company

Beebe Healthcare

Provides inpatient and outpatient healthcare services

Beebe Healthcare is a health system that emphasizes practical nursing education and patient care in a variety of settings. Its nursing program follows a structured curriculum that progresses from basic to complex nursing care, integrating biological, behavioral, and social sciences to prepare graduates for entry-level practice. The program uses active learning and community resources, guided by Bloom’s Taxonomy and Maslow’s hierarchy, to develop independent judgment, critical thinking, and safe, high-quality care. Beebe Healthcare differentiates itself by linking education to real-world community needs, emphasizing ethical and professional accountability, patient advocacy, effective health teaching, and efficient use of resources. The company’s goal is to produce nursing graduates who can function as competent members of healthcare teams, deliver comprehensive care, and maintain professional standards in acute, long-term, and community-based settings.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lewes, DE
Founded
1916

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