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Resmed

Cloud-connected medical devices and software platforms

Change and Capability Partner-Manufacturing Excellence Program

Program ManagementConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of experience in change management, capability deployment, learning rollout, operational excellence, or complex programme execution.
  • Proven delivery of change and capability plans across multi-site, cross-functional environments.
  • Strong execution discipline in planning, dependency management, action tracking, and clear reporting.
  • Ability to write materials for leaders, managers, and frontline teams to use.
  • Credibility with senior leaders and shop-floor teams, and comfort working at pace with ambiguity.

Responsibilities

  • Turn the agreed change strategy into a working execution plan across phases, sites, waves, and squads.
  • Keep the milestone tracker, communication calendar, engagement plan, and training schedule current and connected to the wider MEP delivery plan.
  • Hold the routines, check-ins, reviews, and follow-ups that keep change moving alongside technical delivery.
  • Track actions, risks, and dependencies, and prepare updates for programme leadership and the Director, People Business Partnering.
  • Draft MEP change materials, including the case for change, leader cascade packs, manager toolkits, FAQs, town hall content, intranet updates, and progress notes.
  • Execute the communications plan across appropriate mediums for floor, line, site, and leadership audiences.
  • Work with Communications and People Business Partners to keep messaging consistent with the approved narrative.
  • Keep the programme story current so people know what is changing and what it means for them.
  • Maintain stakeholder maps and impact views across leaders, site teams, engineers, technicians, operators, and delivery partners.
  • Coordinate workshops, leader briefings, manager cascades, champion routines, and go-and-see activity.
  • Surface resistance, change fatigue, and adoption barriers early, with practical options.
  • Schedule and deploy learning pathways designed by the People Team Centre of Excellence, including train-the-trainer, super-user routines, and role-based sessions.
  • Run capability assessment logistics, collect data, and report results to the Centre of Excellence.
  • Track participation, proficiency, and post-training support needs beyond attendance.
  • Feed findings and site realities back to the People Team to improve pathways for subsequent waves.
  • Run pulse surveys, listening loops, and manager routine checks through the transformation.
  • Maintain readiness and adoption dashboards showing status, barriers, and support needs to programme leadership.
  • Monitor whether new processes, systems, and routines are embedded, and take action where reinforcement is needed.
  • Support hypercare and handover to business as usual after each go-live.
  • Capture lessons in reusable playbooks and templates and return them to the People Team Centre of Excellence.
  • Deliver the change and capability execution plan, milestone tracker, and communication calendar.
  • Deliver stakeholder maps, engagement plans, and feedback logs.
  • Deliver leader cascade materials, manager toolkits, FAQs, and approved communications content.
  • Deliver training deployment schedules and participation and proficiency tracking against Centre of Excellence pathways.
  • Deliver readiness and adoption dashboards, pulse survey insights, and reinforcement actions.
  • Deliver a reusable MEP change playbook for the People Team Centre of Excellence.
  • Work within the MEP core team, reporting to the Senior Director, Manufacturing Excellence Programme, and partner closely with the Director, People Business Partnering and People Business Partners.

Desired Qualifications

  • Manufacturing, supply chain, engineering, lean, automation, or MES/digital adoption experience is strongly preferred.
  • Change certification such as Prosci or ADKAR, or similar, is advantageous.
  • Regulated or medical device manufacturing experience is advantageous.

About the Company

Resmed

Cloud-connected medical devices and software platforms

ResMed creates cloud-connected medical devices and software platforms to treat and manage sleep apnea, COPD, and other chronic diseases. Its devices (like sleep therapy gear) collect patient data and deliver therapy, while connected software platforms enable remote monitoring, coaching, and caregiver support. The company sells medical devices and offers software subscriptions, generating revenue from product sales and ongoing service fees. Unlike some competitors, ResMed combines hardware with cloud-based analytics and a broad ecosystem that supports patients, healthcare professionals, and caregivers across more than 120 countries. Its goal is to improve patient care and quality of life while reducing hospital visits and overall healthcare costs.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Diego, CA
Founded
1989

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