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Harvey

Builds AI software for lawyers

Senior Solutions Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USAHybrid

About the Job

Requirements

  • At least 5 years of experience in solutions architecture, sales engineering, similar externally facing technical roles, or a combination of software engineering and customer-facing technical roles.
  • A proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments.
  • Experience partnering with Account Executives and post-sales teams, such as Customer Success or Account Management, to drive adoption, renewals, and expansion within enterprise accounts.
  • Meaningful experience engaging with executives and C-suite stakeholders, including presenting complex technical concepts to support strategic decision-making.
  • Experience engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context.
  • Strong communication skills, including translating between technical and non-technical audiences and building trust with senior stakeholders.
  • Curiosity about AI and interest in working in a fast-moving environment where products and customer use cases evolve quickly.

Responsibilities

  • Lead technical discovery, demos, and deep-dive sessions with prospects, engaging stakeholders across engineering, IT, security, business teams, and executive sponsors, and own pre-sales and post-sales technical conversations.
  • Serve as the primary technical partner for key accounts, guiding customers from initial discovery through deployment, adoption, and ongoing expansion.
  • Partner with Customer Success Managers to grow adoption and expansion within existing accounts, owning the technical relationship with customer engineering and architecture leaders.
  • Design and articulate secure, scalable solution architectures that integrate Harvey into customers’ existing systems, workflows, and data environments.
  • Collaborate with Security and Trust and Information Security teams to address customer risk, compliance, and data-governance questions and shape scalable patterns for secure deployments.
  • Act as the customer’s technical voice within Harvey, influencing product roadmap and internal priorities based on real-world feedback and emerging post-sales needs.

Desired Qualifications

  • Experience engaging with customer security, risk, and compliance stakeholders in a SaaS or AI platform context is preferred.

About the Company

Harvey

Builds AI software for lawyers

Harvey builds AI software made specifically for legal work, used by lawyers at large law firms and corporate legal departments. It became one of the first generative AI tools rolled out across a major law firm when Allen & Overy gave it to its lawyers worldwide in 2023. Lawyers use Harvey to research legal questions, draft and review contracts, and run due diligence across large sets of documents, with answers grounded in their firm's own files and trusted legal sources. Firms pay through enterprise subscriptions, and Harvey can tailor its workflows to practice areas such as litigation and mergers. Harvey was founded in 2022 with early backing from the OpenAI Startup Fund and is based in San Francisco.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$1.8B
Headquarters
San Francisco, CA
Founded
2022

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