WakeMed

Not-for-profit health system with hospitals

Telecommunicator - Police

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeRaleigh, NC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
One year of telecommunications or security experience is required.

Responsibilities

Receive and dispatch 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport.
Evaluate and prioritize calls for service and dispatch the appropriate personnel and equipment.
Use a computer-aided dispatch system to monitor and update Campus Police units.
Use the RCS 800 MHz radio system to monitor several frequencies, transmit vital response information to field units, and process field requests as received.
Maintain situational awareness of weather and other incidents in the area to keep field units and management apprised of noteworthy activity.
Maintain and update reference logs in the Communications Center and perform other duties as assigned.

Desired Qualifications

An associate's degree in a related field is preferred.

Overview

Responsible for receiving and dispatching 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport. Evaluates and prioritizes calls for service and dispatch the appropriate personnel and equipment. Using a computer aided dispatch (CAD) system, monitors and updates Campus Police units. Using the RCS 800 Mhz radio system, monitors several frequencies, transmits vital response information to the field units, and processes field requests as they are received. Maintains situational awareness for weather and other incidents in the area to keep field units and management appraised of any noteworthy activity. Maintains and updates several reference logs in the Communications Center and performs other duties as assigned.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visitwww.wakemed.org.

EOE

Licensure

Not Applicable
Education

High School Diploma or Equivalent Required - And Associate's Degree Related Field Preferred
Experience

1 Year Telecommunications Or Security Required

About the Company

WakeMed

Not-for-profit health system with hospitals

WakeMed Health & Hospitals runs a private, not-for-profit health care system in Raleigh, North Carolina, with hospitals, outpatient centers, and home health services. It provides inpatient and outpatient medical care across facilities, supported by specialized units and care teams that coordinate from emergency care to rehabilitation and at-home services. The system stands out for its large, integrated network and nationally accredited Chest Pain and Stroke Centers, a high-volume heart program, and extensive women’s and children’s services and outpatient clinics. Its goal is to deliver high-quality, accessible health care for Wake County and beyond within a not-for-profit mission.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Raleigh, NC
Founded: 2010

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