CP Axtra

Wholesale and retail distributor with omnichannel

Department Manager - Business Analyst

Business IntelligenceConfirmed live in the last 24 hours

Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

A bachelor's degree or higher in applied mathematics, economics, computer science, or data analytics.
Three to five years of experience designing reports in business development or customer insights across retail omnichannels.
Strong understanding of retail business, customer research, and integration with business planning.
Strong experience with large-scale customer, hierarchy, and transactional data.
Strong data-processing skills with Excel.
Ability to apply logic, critical thinking, and business acumen to work activities.
Ability to explain the logic used to generate specific measures or reports.
Experience in digital customer experience in a high-growth, fast-paced environment.
Ability to investigate a situation to understand the specific customer case behind a number.
Self-motivation, organization, flexibility, and results orientation.
Openness to new ways of working.

Responsibilities

Own activities related to generating insights needed for business decision-making.
Own customer-team reports and dashboards and serve as the main interlocutor with data analysts and business stakeholders.
Work closely with business stakeholders to analyze activities and support decision-making.
Conduct deep dives into data to improve understanding of customer behavior and potential business opportunities.
Work with business intelligence to produce meaningful data points.
Connect with business stakeholders to generate customer initiatives to win new, retain, and win back customers, including hypothesis testing and rollout.

Desired Qualifications

Experience using visualization tools such as Tableau or Power BI and statistical analysis tools such as Python, SAS, or R.
Understanding of the Agile methodology.

Department Manager - Business Analyst

CP Axtra · Bangkok, Thailand · Full-time · Posted 2026-06-19

Workplace: on_site

Department: Technology

Description

· As a member of the customer team you will be in charge of all activities related to generating insights needed to our business decision making.

· You will be owning the reports and dashboards of the customer team and will be the main interlocutor with data analyst and business stakeholders

· You will be working closely with the business stakeholders to analyze our activities in order to support the decision making process.

· You will proactively make your own deep dives into the data in order to improve company understanding of customer behaviors and potential business opportunities.

· You will “get your hands dirty” by also working with BI to produce meaningful data points

· Connect with business stakeholders to generate customers initiatives to ‘win new’, ‘retain’ and ‘win back’ customers, hypothesis testing and rollout

Requirements

· Bachelor’s degree or higher in applied mathematics, economics, computer science or data analytics

· 3-5 years Experience in designing reports in business development, customer insights in retail omni-channels

· Strongly understand in retail business, customer research and integrate with business planning.

· Strongly experience in Large-scale data including customer, hierarchy, and transactional data

· Strong data-processing with Excel.

· Ability to apply logic, critical thinking and business acumen to her/his activity

· Ability to explain the logic used in generating specific measures or reports

· Experience using visualization tools (Tableau, Power BI) and statistical analysis tools (ie. Python, SAS or R) – is a plus

· Experience in digital customer experience in a high growth, fast paced environment

· Understanding of the Agile methodology a plus

· Ability to deep dive into a situation in order to understand the specific customer case behind a number (investigative mindset).

· Strong will to learn and to develop her/his approaches

· Self-motivated, well-organized, flexible and result oriented

· Has an open mind towards new ways of doing things

Apply

Apply at CP Axtra

About the Company

CP Axtra

Wholesale and retail distributor with omnichannel

CP Axtra runs wholesale and retail networks in Thailand and across Asia, with two main segments: Makro for B2B wholesale and Lotus's for B2C retail in hypermarkets and supermarkets. It sources goods from suppliers and sells them through its stores and online channels, while also earning from leasing mall space; digital tools like the Makro PRO app and partnerships with Cainiao and Microsoft help manage inventory and personalize shopping. The company combines a large B2B wholesale ecosystem with a broad B2C retail footprint and a unified omnichannel experience to connect physical and online shopping. Its goal is to become a leading RetailTech company in Asia by improving supply chains, expanding its omnichannel reach, and growing its ecosystem of stores, online services, and mall spaces.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Bangkok, Thailand
Founded: 1988

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