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SORACOM

IoT connectivity platform with SIMs

Professional Services Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeJapanNo salary listedHybrid

About the Job

Requirements

  • Ability and experience to understand customers’ challenges, articulate them, explain solutions logically, and gain customer understanding and agreement.
  • Ability and experience to focus on what customers truly want to achieve, propose the best platform-service solution, and discuss it with them.
  • Practical experience in at least one of: professional services or technical consulting for SaaS/PaaS products; cloud application development; IP networking; or IoT device development, with deep knowledge and experience in the selected area.
  • Basic English ability for text-based communication and use of English documentation.
  • Ability to cover a broad range of technical areas, have strengths in several specialties, and implement solutions hands-on.
  • Ability to learn current technologies and understand customer use cases.
  • Ability to move projects forward through communication and coordination.
  • Interest in technologies and systems, willingness to experiment with them, and ability to explain them clearly.

Responsibilities

  • Propose and deliver consulting engagements, expand the services offered, and plan and execute promotional mechanisms and initiatives in cooperation with sales and marketing teams.
  • Work with sales and solution architects to clarify customer requirements for IoT projects.
  • Conduct proofs of concept and prototyping, including sourcing and configuring GPS tracker devices and using development boards to create prototypes as needed.
  • Design cloud solutions using services such as Amazon Kinesis Streams, AWS Lambda, and Amazon DynamoDB, and work with customers to implement GPS data storage and visualization applications.
  • Support project management and drive smooth coordination across stakeholders, including device suppliers and system integrators.
  • Participate from the project concept or early stage, select technologies, devices, and partners under uncertainty, and advance prototyping while providing cross-domain technical expertise from devices through cloud.

Desired Qualifications

  • Practical experience as a solution architect, sales engineer, systems engineer, or consultant.
  • Experience designing, developing, or operating systems using generative AI and large language models, particularly IoT data preprocessing and visualization, chatbots, or retrieval-augmented generation systems; experience with AWS Bedrock, Azure OpenAI Service, Google Cloud Vertex AI, or vector databases such as Pinecone or Weaviate.
  • Experience using image-processing and machine-learning libraries, frameworks, or models such as OpenCV, Keras, YOLO, or MobileNet SSD, or applying statistical and machine-learning methods with notebooks and Scikit-Learn.
  • Understanding of mobile-carrier protocols and technologies such as GPRS Tunneling Protocol.
  • Experience launching or managing a professional services team for SaaS/PaaS products.

About the Company

SORACOM

IoT connectivity platform with SIMs

Soracom provides IoT connectivity by offering a cloud-based platform that lets businesses connect devices to the internet and manage them remotely. The core products include global SIM/eSIM cards, a management console, and developer APIs. Devices use Soracom's SIMs to connect to various networks around the world, while the management console lets customers monitor device status, track data usage, and troubleshoot issues. The APIs enable integration of Soracom services with a company’s own applications. The service is sold on a per-device subscription with various data plans tailored to different needs. Compared to competitors, Soracom emphasizes an integrated, scalable IoT platform that covers global connectivity, device management, and programmatic control through APIs, all on a per-device subscription model. The company’s goal is to help businesses deploy and manage large fleets of IoT devices smoothly across multiple networks and regions.

Company size
51-200
Company stage
Growth Equity (Venture Capital)
Total funding
$39.2M
Headquarters
Tokyo, Japan
Founded
2014

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