Shopper Insights Client Associate

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

About the Role

We are seeking a Shopper Insights Client Associate (Junior Analyst) who is eager to advance their career by becoming a trusted partner to key clients. You’ll support the delivery of dunnhumby’s customer-first insights and solutions, helping retailers and suppliers build a stronger shared understanding of their customers and unlock mutual growth. You’ll combine data, insights and strong client relationships to turn business questions into actionable recommendations and measurable value.

What You'll Be Doing

You’ll work closely with clients and colleagues across Shopper Insights, Retail and Media to turn customer data into action. 

• Develop and nurture relationships with new and existing client stakeholders, establishing trust and partnership.
• Translate complex data into actionable insights and clear recommendations for client growth, using dunnhumby tools and analysis to develop compelling presentations and solutions. 
• Communicate effectively and impactfully with clients to drive business outcomes, supporting high-quality deliverables and measurable customer-first value. 
• Employ a consultative approach to identify client needs, build knowledge of their business and categories, and propose relevant solutions. 
• Collaborate with solutions and media colleagues to deliver high-impact projects, while contributing to commercial opportunities including upselling, cross-selling and account growth. 

What We're Looking For

You’ll bring curiosity, strong analytical thinking and the confidence to build trusted client relationships. This is a G1 Associate opportunity, so we’re looking for someone keen to learn and develop while making an impact from the start. 

• Analytical mindset and interest in problem solving, with a willingness to learn how to turn data into relevant insights.
• Good communication and interpersonal skills, with an interest in developing presentation and client relationship skills.
• Strong organisation, attention to detail and accountability for day-to-day activities and deadlines.
• Ownership of key team routines, including organising and maintaining materials and templates, coordinating accesses, and keeping process documentation clear and up to date.
• Interest in developing skills in data analysis, visualisation and insight storytelling.
• Advanced English skills and an interest in the Retail/CPG industry, with a willingness to develop capabilities in client management, consulting and insight delivery.

Brazil benefits

• Healthcare & protection: CarePlus medical cover for employees and dependants, with 100% of premiums paid by dunnhumby. For G1 colleagues, the medical level is Especial II. Dental cover is also 100% paid by dunnhumby, and life assurance provides 24x monthly basic salary for accidental death, natural causes and total permanet disability. 
• Pension: CLT employees can contribute between 1–5% of annual gross salary through BrasilPrev, with dunnhumby matching 120% of contributions, subject to the applicable vesting schedule. 
• Everyday benefits: Meal Voucher through Edenred of R$52.40 per day and an Internet Allowance of R$113.40 per month. 
• Time off: Permanent CLT employees receive 10 discretionary dunnhumby days in their first year, alongside 30 days of holiday per year and an additional 1/3 of one month’s salary as a vacation bonus. 
• Family & personal leave: 180 days maternity leave, 120 days adoption leave and 20 days paternity leave, all with 100% pay, plus loyalty days and a day off for your birthday.

What You Can Expect From Us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working 

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)