Cask is with you for what comes next.

Be an architect of change and join us on our journey! Cask is seeking a Technical Architect specializing in ITSM to lead the design and implementation of ServiceNow solutions. In this role, you will you’ll lead the design and implementation of ServiceNow solutions, acting as the primary technical point-of-contact for our customers. You’ll facilitate requirements workshops, define scalable architectures, and ensure best practices in development and integration. From overseeing development quality to mentoring technical teams, you’ll play a critical role in delivering high-impact solutions that empower businesses. If you thrive in a collaborative, fast-paced environment and have a passion for ServiceNow, we want you on our team.

In this role, you will be working onsite in a cleared facility in Chantilly, VA. DoD Secret Clearance or ability to obtain a Secret clearance is required.

Here’s what you’ll dive into:

• Lead technical solutions, acting as the primary point-of-contact between Cask’s development team and customers
• Define architecture and design solutions aligned with business needs and ServiceNow best practices
• Co-lead requirements workshops, providing technical guidance and capturing key business and technical needs
• Oversee developers’ work, ensuring quality and hands-on execution for complex tasks
• Manage sprint demos, documentation, and knowledge transfer activities
• Collaborate with Engagement Managers to prevent scope creep and resolve technical challenges
• Mentor developers and technical consultants on design standards and best practices
• Stay current on the latest ServiceNow products and integration technologies
• Support pre-sales by scoping service engagements and researching integration solutions

Here’s what you bring to the role:

• 5+ years of ServiceNow implementation and consulting experience
• Deep technical knowledge of the ServiceNow platform
• Strong experience with scripting and workflows
• Customer-centric attitude and situational awareness
• Strong ownership, accountability, and attention to detail
• Fundamental understanding of key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP
• 2+ active ServiceNow CIS certifications
• Degree in Computer Science or Information Technology, or equivalent experience

Come join us at Cask and be part of an exciting journey where we’re ready to elevate your work experience, every step of the way.

Perks? Oh, yes.

Cask’s success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Cask NX, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn, Facebook, and Twitter!

Cask NX LLC (“Cask NX”) collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Note: Base salary range is $140,000 to $170,000. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees.

Due to the DoD clearance required for this role, US Citizenship is required.