Lean Six Sigma Quality Improvement Specialist - Master Black Belt

Job Description

ProSidian Seeks a Lean Six Sigma Quality Improvement Specialist - Master Black Belt [   Full Time] located at The Federal Aviation Administration Logistics Center (FAALC), located at Mike Monroney Aeronautical Center (MMAC) to support an engagement for a Fed. Gov Agencies that provide Aviation Administration and Logistics  support to US Govt. Agencies.  The Fed. Gov Agency supports a broad range of systems, consisting of thousands of individual pieces of equipment in the Facilities, Surveillance, Navigational Aids, Automation and Communications, Weather Systems and other agencies. In support of National Airspace System systems and other equipment, The Aviation Transportation Agency also provides configuration management, hardware and software documentation, modification(s), field support, systems, and acquisition support.  Because The Aviation Transportation Agency  Groups/Product Divisions provide technical support and supply support to the National Airspace System (NAS) field facilities and other government agencies, the work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data.

The work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data. To accomplish the work efforts, The ProSidian Engagement Team shall provide a wide variety of logistics/professional support personnel.  Work shall include but not be limited to the following areas: a] Drafting Services and Computer Aided Engineering Graphics (CAEG) Support; b] Engineering Drawing Preparation, Maintenance, Filing and Reproduction, and c] Maintain FAALC Engineering Library (1) Maintain Engineering Drawing Copies, (2) Maintain Computer Databases, (3) Maintain FAA Specifications, (4) Maintain Electronic Equipment Modifications, (5) Maintain National Stock Number Files, (6) Maintain FAA Equipment Modification Publications, and (7) Provide Engineering Library Research Assistance such as [a] Environmental Safety and Occupational Health Support [b] Lean Six Sigma Quality Improvement Support, [c] Logistics Specialist Support, [d.] Management and Program Analyst Support, and [e] Project Management Support.

This is a Full-Time ProSidian employed W-2 position with commensurate benefits and competitive salary. The ideal candidate shall work to support requirements as a Lean Six Sigma Quality Improvement Specialist - Master Black Belt [   Full Time] and provide support for ProSidian Engineering Services and stakeholders and projects of The Federal Aviation Administration Logistics Center (FAALC).  Provide Quality Improvement services, using Lean Six Sigma methodology and techniques, to the FAALC. These services shall include facilitating, planning, coordinating, reviewing, evaluating and reporting all activities for the purpose of completing organizational continual improvement projects, identifying and removing the causes of defects and errors in the FAA Logistic Centers processes using Lean Six Sigma techniques to remove any waste in these processes.

The Lean Six Sigma Quality Improvement Specialist (Master Black Belt) provides operations and process improvement support to Fed. Govt. Clients by functioning, as necessary, as a project manager, facilitator, consultant, and analyst.  The Lean Six Sigma Master Black Belt facilitates the assessment of problems, the compilation and analysis of data, the development of improvement teams, the design and collections of metrics, and the facilitation of improvement efforts.

Lean Six Sigma Master Black Belt using Lean, Value-Based Care Redesign, and other appropriate improvement approaches to not only support performance improvement, but to implement the active daily management approach to sustain performance.  Lean Six Sigma Master Black Belt supports continued execution and development of the "ProSidian Way," which focuses on goal setting, alignment with People strategies, Dashboards, Lean / Performance Improvement activities, and Active Daily Management-including development of standard work, daily critical-to-quality metrics, visual management, rounding schedules, and huddle approaches.  Lean Six Sigma Master Black Belt supports continued execution and development of ProSidian Value Based Actions Initiative, which focuses on improving operational outcomes, the patient experience, and reducing cost to support our quality, capacity, and growth objectives.

Tasks may include but shall not be limited to items such as the following:  a. Work with champions and senior leaders to identify, select and scope Quality improvement projects. b. Conduct Quality improvement projects using Lean Six Sigma methods and techniques to improve current and future processes. c. Facilitate teams, consisting of process owners, to develop Value Stream Maps of current processes eliminating any non-value added steps within these processes. d. Develop and/or revise metrics to measure improvement in the FAA Logistics Centers processes. e. Report status of Quality improvement projects to Senior Leaders.

• Identify and implement enterprise wide process improvement activities utilizing LEAN/Six Sigma, Plan-Do-Study-Act (PDSA) or similar methodologies to support business infrastructure and procurement of new business opportunities
• Support the development, prioritization and execution of performance improvement projects utilizing LEAN/Six Sigma, PDSA or similar methodologies for all process improvements
• Assist with the implementation and training of functional areas regarding process engineering maintenance plans and staff trainings to improve effectiveness
• Collect, monitor and evaluate project key performance metrics and develop project status reports
• Facilitate cross functional improvement teams following DMAIC (Define, Measure, Analyze Improve Control) roadmap or similar improvement process
• Communicate gaps in process designs and implementations to upper management and support requirements for compliance, quality, and continuous improvement

Qualifications

a. Experience (All levels). Experience across a broad spectrum of business, plant manufacturing or engineering operations. Successfully led a Lean Six Sigma/process improvement team. Proven ability as a project manager with multiple industrial, logistics or manufacturing repair Lean Six Sigma projects successfully completed.  Proven ability to facilitate, influence, motivates and inspires, persuade, and negotiate with individuals and groups.

b. Knowledge (All levels). Knowledge of and successful completion of the criteria for a Six Sigma Master Black Belt, Black Belt or Green Belt. Knowledge of the Six Sigma tools and methodology, with the ability to apply this knowledge over a broad spectrum of processes

c. Education (All levels). A high school diploma or equivalent is required. A Certificate signifying successful completion of the requirements for Master Black Belt, Black Belt or Green Belt is required. A Bachelor of Science degree in Industrial Engineering or Industrial Technology is highly desired.

Key Lean Six Sigma Master Black Belt Qualifications

• Bachelor’s Degree and two to three years of increasingly responsible experience in operational management or operational consulting with a proven track record in operations and project management, operational program development, planning, and process improvement required; Master’s Degree in Business or Process Administration preferred.
• The incumbent must possess unique combination of skills and abilities to successfully manage a complex set of responsibilities in a high profile operation, including:
• Understanding of Lean (Toyota Production System)/ Six Sigma methodology
• Comprehensive and thorough understanding of all elements of Process delivery, including strategy, business planning, operations and financial conditions.
• Expertise in aspects of Process delivery, accreditation standards and knowledge of other assigned functions, as well as development and management of operational and capital budgets.
• Full understanding of, and ability to effectively respond to, elements that drive competitive advantage under dynamic conditions, such as Fed. Govt. and Industry Based Process changes, competitor actions, legal/regulatory changes and technological trends.
• Ability to accomplish results and effectively integrate functions with business plans.
• Consistently demonstrates and encourages a commitment to quality, customer-centeredness, productivity and continuous improvement.
• Demonstrates a leadership style that builds and maintains a climate of trust and inspires commitment from others to achieve organization goals.
• Ability to build, attract and develop a superior management team by demonstrating and setting high standards of behavior, performance, quality, credibility and integrity. Raises performance to levels that would not otherwise be achieved.
• Consistently interacts with all members of the organization in ways that enhance understanding, respect, cooperation and problem-solving.
• Recognizes the need for change; adapts to, and causes others to adapt to values, strategies, goals and plans in response to changing business conditions.
• Generates and encourages creative ideas, innovative thinking and imaginative solutions to issues or problems. Is able and willing to solve problems from various points of view and make difficult decisions.

Some Task efforts may be very extensive and require the work be broken into Subtasks. However, the various task projects shall include but not be limited to the following:

a. Provide complete drafting services in support of the FAALC including operations and maintenance of the drafting file system, reproduction of drawings, and preparation of engineering drawings, electronic artwork and electronic media.

b. Provide complete FAALC Technical Library maintenance services.

c. Provide Environmental, Safety and Occupational Health Specialist services to include but not limited to the training, monitoring, and providing technical guidance for all aspects of the planning, initiation, execution, monitoring and controlling of a project, and the closeout of assigned projects.

d. Provide quality improvement services, using Lean Six Sigma methodology and techniques to the FAALC, including facilitating, planning, coordinating, reviewing, evaluating and reporting all activities for the purpose of completing organizational continual improvement projects.

e. Provide logistics expertise to the FAALC including analysis and recommendations for planning, scheduling, monitoring, estimating and coordinating of assigned logistics tasks associated with FAALC service provider responsibilities in the logistics element areas of supply support, support equipment, maintenance support facilities and Packaging, Handling, Storage and Transportation.

f. Provide management and program analysis services to the FAALC including planning, scheduling, conducting, and reporting analyses of management, administrative and logistics programs and procedures to determine resource requirements and utilization, workflow processes, and the efficiency, effectiveness, and productivity of functional operations.

g. Provide project management services to assist in all aspects of the planning, initiation, execution, monitoring and controlling of the project, and the closeout of assigned projects. The ProSidian Team Member's  shall support the ProSidian and Client Team by maintaining individual project files consisting of background information, design notes, and other material for assigned projects. Project numbers shall be assigned by the FAALC.

• Minimum of consecutive employment in a position with comparable responsibilities in quality control management within the past five (5) years.
• Proficient in oral and written communication in English
• Must be able to use a computer to communicate via email
• Proficient in Microsoft Word and Excel
• Must have demonstrated knowledge of some type of commercial quality control plans and possess knowledge of, or experience with a] Drafting Services and Computer Aided Engineering Graphics (CAEG) Support; b] Engineering Drawing Preparation, Maintenance, Filing and Reproduction, and c] Maintaining an On-Line Engineering Library.  The client requires services to (1) Maintain Engineering Drawing Copies, (2) Maintain Computer Databases, (3) Maintain FAA Specifications, (4) Maintain Electronic Equipment Modifications, (5) Maintain National Stock Number Files, (6) Maintain FAA Equipment Modification Publications, and (7) Provide Engineering Library Research Assistance such as [a] Environmental Safety and Occupational Health Support [b] Lean Six Sigma Quality Improvement Support, [c] Logistics Specialist Support, [d.] Management and Program Analyst Support, and [e] Project Management Support.

All ProSidian Full Time & Contract Employees are required/provided to attend the requisite in service training necessary to deliver the services identified and all employees must become proficient on baseline and upgrades to FAA National Airspace System (NAS) systems and equipment, support documentation, and work processes. Proficiency training is required for non-technical as well as the technical support positions.  The associated training is provided and/or coordinated by the MMAC FAA Academy

Additional Information

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools –  understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs  help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants foremployment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"  - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

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