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12twenty

University career services management platform

Senior Product Marketing Manager

Product MarketingConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • 5+ years of experience in B2B SaaS product marketing, ideally in multi-sided platforms or HR/edtech.
  • A proven track record of developing value propositions, launching products, and enabling sales.
  • Ability to learn complex products and explain their value clearly.
  • Ability to influence cross-functional partners and move work forward.
  • Comfort using customer research and performance data to make decisions, test assumptions, and adjust approach.
  • Ability to build launch plans, write sales guides, and deliver training sessions.
  • Ability to bring structure to ambiguity and prioritize high-impact work.

Responsibilities

  • Build deep knowledge of products within the assigned line of business, including capabilities, use cases, limitations, and customer outcomes.
  • Work with Product to understand current and planned product developments and their customer implications.
  • Own product positioning and value propositions based on customer needs, buying behavior, and competitive differentiation.
  • Translate product capabilities into benefits tailored to specific ideal customer profiles, personas, and use cases.
  • Partner with Marketing to develop go-to-market messaging grounded in product value, customer insights, and the company narrative.
  • Validate product claims and develop supporting customer evidence and proof points.
  • Own the go-to-market plan and launch calendar for the assigned line of business, aligning timing and priorities with Product and go-to-market partners.
  • Determine launch approaches for products and features based on customer relevance, business opportunity, and team readiness.
  • Partner with Product, Customer Success, Sales, and Marketing to define target audiences, launch goals, packaging considerations, responsibilities, and success metrics.
  • Coordinate launch readiness, including value propositions, enablement, customer communications, and information teams need to sell and support the offering.
  • Evaluate performance after launch and use customer feedback, adoption signals, and sales findings to improve the approach.
  • Create and maintain enablement materials with Marketing, including sales guides, decks, battlecards, use cases, objection handling, and competitive talking points.
  • Partner with Sales and business development representatives to understand where conversations stall and what would help buyers move forward.
  • Deliver training that helps teams explain product value, demonstrate relevant capabilities, and address customer questions.
  • Equip Customer Success with information to communicate new capabilities and help customers understand their value.
  • Gather feedback on enablement materials, track their use, and improve them based on teams' needs in real conversations.
  • Maintain understanding of customer needs, buying behavior, decision criteria, and alternatives within the assigned line of business.
  • Conduct customer and buyer interviews, review sales conversations, and lead win/loss research to uncover purchasing influences.
  • Refine ideal customer profiles, personas, and priority use cases based on evidence.
  • Monitor competitive offerings, positioning, and market developments, translating findings into actionable guidance.
  • Bring customer and market insights into product planning, positioning, and launch decisions.

Desired Qualifications

  • Experience in multi-sided platforms or HR/edtech is ideally sought.

About the Company

12twenty

University career services management platform

12Twenty provides a SaaS platform for higher education career services that connects university career centers, students, and employers. The cloud-based system lets universities manage student data, internships, job postings, and career fairs, while students search for jobs and employers manage recruitment, all with analytics to track employment outcomes. Unlike systems that serve only one group, 12Twenty combines enrollment data, career services, and employer engagement in one integrated platform with scalable pricing. The goal is to make career services more efficient and data-driven by creating a marketplace that connects students with employers and streamlines placement.

Company size
51-200
Company stage
Series A
Total funding
$1.2M
Headquarters
Santa Monica, CA
Founded
2010

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