Société Générale de Surveillance

Testing, inspection, and certification services globally

Lab Manager

Inspection & TestConfirmed live in the last 24 hours

Full-timeHo Chi Minh City, VietnamNo salary listedIn-person

About the Job

Requirements

A degree in engineering, management, or quality, or postgraduate education.
Related management position experience in the TIC industry, plus 8 or more years of management experience.
Knowledge of testing in textiles or footwear is highly preferred.
Knowledge of the ISO 17025 laboratory quality management system and VILAS requirements.
Current or former VILAS-approved signatory experience is an advantage.
Careful, trustworthy, systematic thinking, situation behavior skill, and willingness to handle new things.

Responsibilities

Supervise functional laboratory operations to ensure safety, effectiveness, and efficiency, and maintain standardized, aligned laboratory testing practices.
Maintain laboratory operations and equipment performance; develop workflows and operations; ensure technicians comply with SOPs when performing tests; issue reports; and arrange equipment maintenance.
Implement and develop new methods, instrumentation, and procedures; prepare testing protocols; and develop and perform proficiency testing programs and accreditation.
Recruit, select, orient, and train laboratory employees.
Lead technical development, research and development, continuous improvement, and corporate projects for functional and comfort test services.
Implement processes to ensure consistent execution and meet HSE requirements in line with business processes and group targets.
Support regular publication of technical papers, such as safeguard and position papers, on functional laboratory services.
Support client activities, including meetings, laboratory tours, training, and seminars, and provide professional advice and technical support for functional and comfort laboratory testing services.
Control direct costs and continuously improve productivity to achieve documented key performance indicators and productivity targets.
Optimize the operational network and organization as required.
Participate and collaborate with international organizations and VIP clients on research and development of the latest functional testing services.
Formulate staff training and people development plans in line with business strategy, company direction, and individual employee needs.

Desired Qualifications

Current or former VILAS-approved signatory experience.

Job Description

Primary Responsibilities
Supervise the laboratory operations of functional lab to ensure its safety, effectiveness & efficiency and maintain standardized and aligned lab testing practices in the laboratory
Maintains laboratory operation and equipment performance, develop workflow and operations. Ensure technician compliance, to follow SOP to perform the test, issue the reporting and arrange equipment maintenance.
Implement and develop new method, instrumentation, and procedures, prepare testing protocol, develop and perform Proficiency Testing programs and accreditation.
Maintain laboratory staff by recruiting, selecting, orienting, and training employees
Lead technical development, R&D, continuous improvement and corporate projects of functional and comfort test services
Specific Responsibilities
Implement necessary processes for adequate and consistent quality of execution and meeting HSE requirements (in line with business processes and group targets)
Support to publish technical paper regularly (e.g. safeguard, position paper) in functional lab service aspects
Provide support to client’s activities (e.g. meeting/lab tour/ training/seminar) and provide professional advice and technical support on functional & comfort lab test service
Control all direct costs and improve continuously productivity achieving documented Key Performance Indicators and Productivity targets
Optimize the operational network and the organization as required
Participate & co work with international organization & VIP client(s) for latest test service research & development in functional test aspect
Formulate staff training and people development plan in accordance with
business strategy, company direction and employee’s individual needs

Qualifications

Graduated from engineering / management / quality degree or postgraduate. Related Management position in TIC industry plus 8+ years management experience
Knowledge in testing on textile / footwear is highly preferred
Knowledge in ISO 17025 lab quality management system and VILAS requirements
Current or formerly VILAS approved signatory will be a definite advantage

Additional Information

Careful
Trustworthy
Systematic thinking
Situation behavior skill
Active & willing to handle new things

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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