Accounts Receivable Credit & Collections Specialist

About Us: 

How many companies can say they’ve been in business for over 180 years?! 

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! 

Location: This position is located in Maple Grove, MN with a Hybrid work schedule.

What’s the role?

An Accounts Receivable Credit & Collections Specialist you will apply proper principles of credit and collection to maximize cash flow, minimize bad debt write-offs and to ensure accurate financial statement valuation for accounts receivable.

Sound Interesting?  

Here’s what you’ll do:  

• Responsible for the collection of all past due invoices in assigned area.
• Print invoices daily and mail to customers.
• Work with Customer and internal resources to resolve Customer disputes that are impacting payment.
• Provide copies of invoices to Customers upon request.
• Contact Customer to resolve payment discrepancies (over and short payments).
• Recommend A/R adjustments for tax and freight.
• Request tax exemption certificates from customer as needed.
• Recommend accounts to be referred to collection service.
• Document status of past due invoices.
• Actively participate in the monthly A/R review meeting. 
• Investigate and confirm address changes and other Customer information as needed.  Provide input for updates.
• Process credit card payments as requested by customers.
• Apply customer payments to clear open invoices on accounts.
• Other duties as required.

Do you qualify?  

• 5 + years of experience in accounts receivable, credit and collections
• Experience in billing, invoicing, accounts receivable, customer service, or related business operations.  
• SAP experience preferred.  
• Strong attention to detail and organizational skills.  
• Ability to manage multiple priorities in a fast-paced environment.  
• Excellent written and verbal communication skills.  
• Experience working with customer billing portals is preferred.  
• Proficiency in Microsoft Office applications, especially Excel. 

Competencies: 

• Professional and courteous communication with customers and internal stakeholders. 
• Willingness to answer customer calls and proactively address issues. 
• Customer-focused with a service-oriented mindset. 
• Solution-driven approach with strong problem-solving skills. 
• Process-oriented and committed to accuracy and compliance. 
• Strong sense of ownership and accountability. 
• Collaborative team player with a positive attitude. 
• Ability to remain professional and composed in challenging situations. 
• Continuous improvement mindset and willingness to identify efficiencies

The annual pay range for this position is $53,000 – $66,000. This position is also eligible for a performance bonus.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

We have amazing benefits to support you as an employee at ZEISS! 

• Medical 
• Vision 
• Dental 
• 401k Matching 
• Employee Assistance Programs 
• Vacation and sick pay 
• The list goes on! 

The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.

Your ZEISS Recruiting Team:

Holly Greenwood-Mosher

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).