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The GEO Group

Operator of private prisons and facilities

Case Manager - DRC

Case Management & AdvocacyUpdated on Nov 10
Full-timeSalinas, CA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • A bachelor's degree in Human Services or a Criminal Justice discipline, or equivalent, is highly preferred.
  • Familiarity with community corrections systems and current community corrections practices is required.
  • Familiarity with community workforce needs, public and private agencies, and employment services is required.
  • Ability to write clear, concise reports in English using correct grammar is required.
  • Ability to perform arithmetic calculations, including percentages, is required.
  • Ability to react quickly and appropriately in an emergency situation is required.
  • Ability to work with computers and the software typically used by the department is required.

Responsibilities

  • Manage a caseload of participant cases by administering program policies and procedures as directed by the contracting agency and Program Manager.
  • Learn, use, and model principles of the “What Works” system through evidence-based practices in interactions with participants and staff.
  • Report on program operations to ensure that criminal justice system requirements are met.
  • Conduct risk/need assessments and create individual treatment plans for assigned participants.
  • Meet regularly with participants and document their progress or regress in the Company database.
  • Conduct orientation meetings with new participants, explain program rules and regulations, and explain participant contracts to ensure participants understand their responsibilities.
  • Install electronic monitoring equipment on new participants when necessary.
  • Set participant schedules and approved activities based on sentencing information, and approve temporary schedule changes for approved activities.
  • Collect participant fees when required and notify the Program Manager of delinquent fees.
  • Monitor participant compliance with alcohol and/or drug counseling when required.
  • Report program violations to the appropriate agency or official using established reporting parameters.
  • Troubleshoot equipment problems and relay technical problems to the Program Manager for resolution.
  • Review daily summaries and forward reports to the appropriate agency as required.
  • Report program operations status regularly and prepare necessary documentation for court review.
  • Represent the company in contacts with elected officials and other public figures in the criminal justice system.
  • Facilitate evidence-based cognitive behavioral therapy (CBT) and other life skills programs for participant groups weekly, and document attendance, participation, and progress in the Company database.
  • Conduct group and individual meetings using motivational interviewing techniques.
  • Work with participants to develop and implement rehabilitative plans.
  • Testify in court regarding participants’ compliance with court orders when necessary.
  • Screen participants at jail for program entry when necessary.
  • Provide face-to-face services to DRC participants.
  • Develop CMPs for participants and monitor their progress relative to their CMPs throughout all phases of the program.
  • Make appropriate referrals to outside agencies.
  • Maintain progress notes in participant files and keep the agency apprised of participant progress.
  • Develop discharge and aftercare plans.
  • Learn and develop proficiency in Client Services Specialist duties when required, including opening and closing the office, conducting participant intakes and check-ins, performing breath analysis and drug screens, and providing backup as necessary.
  • Perform other duties as assigned.

Desired Qualifications

  • Bilingual ability in English and Spanish is preferred but not mandatory.

About the Company

The GEO Group

Operator of private prisons and facilities

The GEO Group operates, owns, and manages private prisons, detention centers, and mental health facilities, and also runs government-owned facilities under contract. It provides services through facility management, residential treatment, electronic monitoring, and community-based programs, delivered under government contracts. The company differentiates itself by being the largest prison operator in the United States with a diversified portfolio that includes private corrections, mental health services, and monitoring programs, expanded through strategic acquisitions. Its goal is to deliver secure and well-managed correctional and behavioral-health services across a wide geographic footprint by owning, operating, and contracting facilities for government clients.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Boca Raton, FL
Founded
1984

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