Expeditors

Global logistics and freight forwarding services

Agent – Air Export Operations

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeSepang, Selangor, MalaysiaNo salary listedIn-person

About the Job

Requirements

Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to obtain positive results.
Good Microsoft Office skills, including Excel and Word.
Emotional resilience.
Self-reflection and openness to feedback.
Initiative and the ability to work autonomously.
Integrity and pride in one's work as a role model for employees.
A proven supervisory attitude.

Responsibilities

Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into the operational system.
Track and trace air export files and prepare reporting.
Use Tree View daily.
Ensure arrival notices are communicated to overseas parties and customers.
Ensure accurate and timely client and vendor billing.
Arrange international shipments with customers while meeting customer service standards.
Maintain good relationships with suppliers, including airline carriers, trucking companies, and others involved.
Comply at all times with internal and external requirements and government regulations.
Understand department process flow and identify best practices to improve operational efficiency and productivity.
Ensure customer standard operating procedures are in place and updated in the DLSOPs.
Meet key performance indicator standards in accordance with company procedures.
Respond promptly to internal and external emails and requests from overseas parties.
Escalate problems to management when necessary.
Take on additional assignments as required to support company needs.

Job Description

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Air Export Files and reporting
Use Tree View on daily basis
Ensure arrival notices are communicated to overseas and customers
Ensure accurate and timely client and vendors billing
Interact with our customers in arranging their international shipments, meeting customer
service standards
Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Meet KPI standards in accordance with the Company’s procedures
Overseas communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Take on additional assignment as required, supporting company needs.

Qualifications

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Good Microsoft Office skills (Excel, Word etc.)
Emotional resilience
Self-reflecting and open to feedback
Initiative and ability to work in autonomy
Role model of integrity and pride for all employee
Proven supervisory attitude

Additional Information

Expeditors offers excellent benefits:

Group Medical Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

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