Operations Specialist

idX Corporation, the preeminent designer & manufacturer of consumer environments, offers a comprehensive, streamlined solution to managing programs from concept through completion. idX has an unparalleled combination of capabilities and advantages on a global scale that truly differentiates us in the marketplace.

Operations Specialist

Job Summary

Principal Duties & Responsibilities

Regional Operations Support

• Acts as a conduit for sharing successes, best practices, and key learnings among plants within the region.

• Prepares various reports, analyses, and presentations as required.
• Performs other duties and special projects as assigned.

Manufacturing & Continuous Improvement

• Helps coordinate activities with manufacturing and plant operations departments.
• Works with manufacturing teams on Capital Expenditure (CapEx) projects and operational improvement initiatives.
• Supports continuous improvement efforts by identifying bottlenecks, inefficiencies, and opportunities to improve workflow, productivity, and plant performance.
• Evaluates existing processes and assists with implementation of corrective actions and improvement plans.
• Partners with plant leadership to monitor key performance indicators and operational metrics.

Scheduling & Production Coordination

• Develops an understanding of production capacity, scheduling constraints, and shop flow to support operational decision-making.
• Assists in coordinating activities between production, scheduling, engineering, project management, and plant operations to ensure customer and business needs are met.
• Helps monitor production schedules, critical due dates, and operational priorities.
• Supports resolution of production issues and works cross-functionally to identify and implement solutions.

Process Improvement & Special Projects

• Reviews operational processes, production methods, bills of materials, and workflows to identify improvement opportunities.
• Assists with implementation of engineering change requests (ECRs), process improvements, and best practices.
• Participates in operational reviews, project meetings, and continuous improvement discussions.
• Supports new product launches, first article reviews, and operational readiness activities as needed.
• Maintains documentation, records, and project tracking tools to support operational initiatives.

Communication & Collaboration

• Serves as a key point of contact between internal stakeholders including manufacturing, scheduling, engineering, project management, and regional leadership.
• Communicates operational updates, project status, and improvement initiatives across functional teams.
• Facilitates information sharing and promotes alignment between regional and plant-level objectives.

Qualifications

• Preferred bachelor's degree in Business, Operations Management, Manufacturing, Engineering, or related discipline; equivalent experience may be considered.
• Minimum of 3 to 5 years of experience in manufacturing operations.
• Strong understanding of manufacturing processes, production flow, scheduling, and continuous improvement methodologies.
• Working knowledge of Microsoft Office applications including Excel, Word, and Outlook.
• Ability to analyze data and identify operational improvement opportunities.
• Effective project management, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Preferred experience and knowledge of UFP's organization, culture, and product lines.
• Preferred experience reviewing drawings, bills of materials, production documentation, and operational workflows.

Working Environment

• Combination of office and manufacturing plant environments.
• Regular interaction with plant operations, production teams, and regional leadership.
• Occasional travel within the region may be required.

Physical Requirements

• Regular standing, walking, sitting, and computer use.
• Ability to occasionally navigate manufacturing environments and observe production activities.
• Ability to occasionally lift and move items up to 25 pounds.

Bonus/Incentive Pay

Annual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance.

Benefits currently offered to our employees:

• Medical insurance

• Health savings account with company contribution

• Dental insurance

• Vision insurance

• Basic and voluntary life insurance

• Disability insurance

• 401(k) plan with company match

• Paid vacation and holidays

• Stock purchase program with employee discount

• Educational reimbursement

• Wellness programs and challenges

• Other supplemental benefits