Key Account Manager

PTC Therapeutics is a global commercial biopharmaceutical company. For over 25 years our team has been deeply committed to a unified purpose: Extending life’s moments for children and adults living with a rare disease.

At PTC, we cultivate an inclusive culture where everyone feels valued, respected, and empowered. We welcome candidates from all backgrounds to join our team, fostering a strong sense of belonging.

Visit our website to learn more about our company and culture!
Site: www.ptcbio.com

Job Description Summary:

The Key Account Manager (KAM) is a field-based position that serves as a direct link between PTC and Health Care Providers (HCPs) and clients in the assigned geographic territory. Collaborating closely with the Regional Head for the assigned territory and the regional Commercial & Medical teams, the incumbent is directly responsible for representing PTC’s products to medical professionals.

The incumbent handles all operational aspects of pharmaceutical sales and services including, but not limited to: generating sales, communication and promotion of the clinical and economic benefits of the product, building and maintaining successful relationships, educating health care staffs, and identifying new opportunities for commercial and scientific growth.

The Key Account Manager supports adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs) as appropriate.

Job Description:

Primary duties/responsibilities:

• Establishes, develops and maintains business partnerships with targeted HCPs and staffs within assigned geographical territory; increases awareness through appropriate scientific information and education (programs) to medical professionals, where appropriate; develops and executes a territory specific and integrated action plan across all relevant areas of the communication mix in order to achieve the defined territory and sales goals; clearly understands and implements goals of the marketing plan and attain sales/patient objectives for assigned products on a monthly, quarterly and/or yearly basis.
• Creates consultative, solution-oriented business partnerships with customers by meeting regularly with targeted HCPs and staff within assigned geography to understand and discuss ways PTC products can meet their identified needs.
• Identifies key treatment versus referral centres and facilitates cross-collaboration between centres and their stakeholders to optimize patient care.
• Drives patient identification initiatives.
• Establishes, manages and maintains successful relations with relevant health authorities, key opinion leaders (KOLs), and HCPs.
• Identifies and resolves product access and reimbursement issues.
• Provides HCPs and other hospital staff with training and assistance in the indicated use of the product.
• Communicates according to proper timelines on effects, side effects and counter-indications/risks of drugs and notifies the Pharmacovigilance (PV) Department; maintains current and comprehensive clinical and pharmacoeconomic knowledge of the product and the treatment area.
• Conduct Early Post-Marketing Phase Vigilance (EPPV) and Post Marketing Surveillance (PMS) to contract with targeted accounts as necessary.
• Collaborates with commercial and scientific colleagues to share best practice and to create opportunities to drive the commercial business.
• Performs other tasks and assignments as needed and specified by management.

KNOWLEDGE/SKILLS/ABILITIES REQUIRED

• Bachelor’s degree in a related business or scientific discipline and a minimum of 6 years sales/key account management experience in a pharmaceutical, biotechnology or related environment or equivalent combination of education and experience.
• Certified Medical Representative and clean record for violation of local pharmaceutical codes and guidelines.
• Proven track record of exceeding sales targets and successfully growing and managing a territory in prior roles.
• Demonstrated ability to analyze complex technical data and to develop strategic and actionable business plans. 
• Previous selling experience in specialized clinics, hospitals and academic centers including the ability to perform complete account selling.
• Hands-on experience in interacting with third parties including selling a high cost product which may require extensive coordination with patient access services.
• Demonstrated understanding of the region’s regulatory and reimbursement requirements.
• Proficiency with Microsoft Office.
• Excellent verbal and written communication and skills including the ability to communicate complex technical information clearly.
• Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members.
• Analytical thinker with excellent problem solving skills and the ability to adapt to changing priorities and deadlines. 
• Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects. 
• Ability to travel extensively throughout assigned territory (including occasional night and weekends).
• Fluent in Japanese (verbal and written) in assigned territory. Basic skills of reading English. If different, good knowledge of English.
• Valid driver’s license and clean driving record.

*Special knowledge or skills and/or licenses or certificates preferred.

• Experience supporting an orphan, rare disease and/or specialized drug(s).
•  Experience working in a small but fast growing, entrepreneurial sales environment

* Travel requirements

• Ability to travel as necessary

EEO Statement:

PTC Therapeutics is an equal opportunity employer. We welcome applications from all individuals, regardless of race, color, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, sexual orientation, gender identity, gender expression, disability, veteran status or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

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