FMCG Commercial Operations Project Intern
TikTok
FMCG Commercial Operations Project Intern
TikTok
Short-form video platform with ads
In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. The Commercial Operations Team support merchant business development and incubation initiatives by assisting sellers in onboarding, optimizing, and growing their businesses on TikTok Shop, thorough analysing seller performance and operational processes to identify growth opportunities, improve merchant engagement, and support the success of Health, Beauty, and Personal Care sellers on TikTok Shop. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period. Responsibilities: - Supported the acquisition and incubation of potential online merchants by assisting with seller outreach, onboarding, and account growth initiatives. - Managed seller accounts by providing seller education, resolving operational issues, and coordinating campaign updates to ensure smooth day-to-day operations. - Assisted merchants throughout the onboarding process by guiding platform setup, troubleshooting issues, and supporting campaign execution on TikTok Shop. - Handled administrative support and operational troubleshooting to improve workflow efficiency and merchant experience.
Minimum Qualifications: - Actively enrolled university student - An outstanding appreciation for accuracy of information and clean, perfect formatting - Highly motivated to learn about social commerce, enthusiastic and shows initiative - Strong analytical skills with good knowledge of Microsoft Office & Google Workspace tools Preferred Qualification: - Collaborative and open to changes and challenges If you have any questions, please reach out to us at [email protected]
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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