W

Walmart

Sells groceries and essentials in stores and online

Operations Manager - Non-Complex

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeOcala, FL, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Meet one of the minimum qualification alternatives: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.

Responsibilities

  • Initiate, direct, and participate in community outreach programs by supporting associates and managers in community service, maintaining relationships with community individuals and groups, representing the company to external organizations, and promoting company-sponsored programs, events, and sustainability efforts.
  • Ensure compliance with company policies and procedures by holding hourly associates accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing corrective action plans, and guiding execution of company programs and strategic initiatives.
  • Supervise and develop hourly associates by hiring, training, mentoring, listening to associates, assigning duties, evaluating performance, providing recognition, setting and communicating clear expectations, promoting belonging, and providing tour-to-teach feedback to achieve business goals.
  • Model and demonstrate customer service standards by following the One Best Way service model, managing customer service initiatives, resolving customer needs, complaints, and issues, implementing corrective action plans, and leading process improvements to ensure a high-quality customer experience.
  • Assist the store manager in driving facility financial performance by achieving sales and profit goals, reviewing and evaluating profit and loss statements, controlling expenses in relation to sales, implementing plans to correct financial deficiencies, and analyzing economic trends and community needs for budget forecasting.
  • Coordinate, complete, and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives that meet customer and business needs; identify and communicate goals and objectives; build accountability and measure progress; identify improvement opportunities; and promote adaptability and continuous learning.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging in the workplace.
  • Ensure compliance with company policies, procedures, mission, values, and ethics by implementing action plans, supporting the Open Door Policy, and providing direction and guidance on business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, foster a workplace where associates feel seen and supported, and create opportunities for associates to thrive and perform.
  • Work collaboratively, build trusting relationships, and communicate with impact to motivate and influence others.
  • Attract and retain talent, empower and develop talent, and recognize contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's sustainability and community-impact goals.
  • Act in a selfless manner and demonstrate humility, self-awareness, honesty, fairness, and transparency.
  • Deliver results while putting customers first, adapting to how, where, and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models.
  • Make decisions using data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Demonstrate curiosity, willingness to learn, calculated risk-taking, courage, and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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