Account Manager
Media & Entertainment
Posted on 1/25/2024
Roku

1,001-5,000 employees

Streaming platform for television
Company Overview
Roku's mission is to be the TV streaming platform that connects the entire TV ecosystem around the world. The company connects users to the streaming content they love, and we enable content publishers to build and monetize large audiences and provide advertisers with unique capabilities to engage consumers.
Consumer Software
Hardware

Company Stage

Series F

Total Funding

$304.3M

Founded

2002

Headquarters

San Jose, California

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

-3%

2 year growth

13%
Locations
Santa Monica, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Tableau
Salesforce
PowerPoint/Keynote/Slides
CategoriesNew
Sales & Account Management
Product
Requirements
  • 3+ years of experience in account management/client services at an ad tech company or media planning at an agency
  • Experience working with performance advertisers who prioritize lower-funnel outcomes
  • Experience in display and video advertising with a premium publisher or agency
  • Experience in Programmatic video executions and workflows
  • Reporting intelligence with Salesforce, Excel, PowerPoint & Tableau
Responsibilities
  • Serve as the lead day-to-day POC for advertiser/ad agency relationships post-sale efforts, inclusive of, but not limited to, activities such as campaign execution, reporting, pacing, and optimization
  • Proactively manage renewal and upsell opportunities for your portfolio of clients
  • Partner closely with Roku Ad Operations and internal stakeholder teams on campaign activations and optimizations
  • Frequent monitoring & reporting campaigns status to key stakeholders – including external and internal campaign updates, recaps & useful insights, screen grabs, and video captures
  • Ensure on time & ease of launch for clients for all product offerings
  • Serve as the liaison between the client, Roku creative services and ad operation teams – support Roku Best Practices & Ad Guidelines on design and approach for assets
  • Provide regularly scheduled communications and campaign updates with clients and internal stakeholders – you are responsible for keeping all parties informed and on schedule
  • Be comfortable presenting insights, data & campaign metrics during client meetings and/or QBRs
  • Develop a keen understanding of how the Roku platform and unique ad products will deliver brand value in support of the clients advertising goals
  • Support Roku billing efforts for our clients from invoice to payout
Desired Qualifications
  • Familiar with commercial digital ad serving tools for video and display
  • Analytical, project management, deadline-drive, and process-oriented personality
  • Self-starter, comfortable working in fast-paced, growing environment