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MedStar Health

Not-for-profit health system delivering patient care

Officer Unarmed PRN

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeOlney, MD, USA$18.70 - $32.72 /hrIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required.
  • One to two years of related security or law enforcement experience is required; an internal candidate with one year of MedStar tenure may be considered in lieu of related experience.
  • A valid state driver's license in good standing is required.
  • CPR certification for healthcare providers, including BLS and NRP, from the American Heart Association or American Red Cross is required within 90 days.
  • Successful completion of MedStar initial training related to violence prevention, de-escalation, and crisis prevention intervention is required.
  • Verbal and written communication skills are required.
  • Interpersonal skills are required.
  • Ability to remain calm and thoughtful during a crisis is required.
  • Ability to assist in de-escalating situations involving strong emotions and conflict is required.

Responsibilities

  • Contribute to department goals and objectives while adhering to department policies, procedures, quality standards, safety standards, and governmental and accreditation regulations.
  • Respond immediately to emergencies and provide necessary assistance to employees and customers.
  • Conduct designated security patrols throughout the facility, including hospital campus and grounds by security motor vehicle or bicycle when required.
  • Monitor the security and appearance of lobbies, waiting areas, elevators, and entrances.
  • Prepare and submit reports and logs of incidents, investigations, and activities, and maintain required department records, reports, and files.
  • Use nonviolent crisis intervention and de-escalation techniques to help ensure staff, patients, visitors, and others remain safe and calm.
  • Provide way-finding, parking, delivery, and other requested information for the hospital and MedStar affiliates.
  • Respond to security and medical code calls; investigate incidents and accidents; gather information and evidence; notify appropriate authorities or superiors; and request backup as needed.
  • Testify at legal proceedings, hearings, and trials.
  • Work cross-functionally to maintain safe and secure environments.
  • Conduct foot patrols of hospital buildings and grounds; observe conditions, objects, or persons that may require police action; control access to and inspect packages of people leaving buildings; and report safety, security, and law violations.
  • Collect and secure patient valuables and lost-and-found articles.
  • Monitor the camera surveillance system.
  • Respond to circumstances in which the exercise of law enforcement authority may be required.
  • Interact with visitors and maintain designated security posts throughout the facility.
  • Communicate with security staff and the public to support quality outcomes for the security department.
  • Participate in meetings, committees, community outreach efforts, and multidisciplinary quality and service improvement teams.

Desired Qualifications

  • A bachelor's degree in a related field is preferred.
  • Prior experience in healthcare or a related field with a patient-first, customer-first mission is preferred.
  • International Association for Healthcare Security and Safety certification as a Security Officer is preferred.
  • Basic computer skills are preferred.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size
10,001+
Company stage
Grant
Total funding
$29M
Headquarters
Columbia, MD
Founded
1999

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