Manager of Repairs

About The Opportunity

As a fast-growing leader in the residential home reselling space, we are seeking a highly organized and experienced Repairs Manager to oversee our multi-national team of repair coordinators and manage the end-to-end execution of residential repair projects. This role is crucial in ensuring timely and high-quality repair work across a large volume of properties nationwide.

You’ll play a pivotal role in vendor coordination, budget tracking, repair scheduling, and quality assurance, all while leading a distributed team across the U.S., Mexico, and India. If you thrive in a fast-paced environment, have a strong background in residential real estate and construction, and are passionate about driving operational excellence, we’d love to hear from you.

This is a unique opportunity to make a significant impact at a rapidly scaling company that’s reshaping the residential real estate landscape. If you’re ready to lead a high-performing team and drive repair excellence nationwide, we’d love to connect.

What You’ll Do:

• Lead and manage a remote team of Repair Coordinators operating across multiple time zones (U.S., Mexico, India).
• Oversee the repair process lifecycle, including project scoping, ordering, vendor coordination, scheduling, budget management, status tracking, and invoice reconciliation.
• Monitor and manage repair pipelines, enforce SOPs, and maintain consistent internal communication.
• Support vendor management, including onboarding, performance monitoring, and ongoing relationship development with local and regional contractors.
• Negotiate budgets and pricing with vendors to ensure cost-effective solutions without compromising on quality.
• Collaborate cross-functionally with internal teams and stakeholders to ensure homes are market-ready on time and within budget.
• Ensure accurate and timely scheduling of repairs by coordinating with vendors, contractors, and internal team members.
• Onboard new vendors efficiently, collecting necessary documentation (W-9s, liability waivers, insurance info, etc.) and ensuring compliance.
• Address and resolve vendor issues, escalations, or repair delays by partnering with internal & external teams.
• Deliver regular reporting on project timelines, costs, and challenges, providing insights to inform strategic decisions.
• Support ad-hoc repair and maintenance projects as needed.

What You’ll Bring:

• 5+ years of experience managing teams within the real estate, property management and construction sectors.
• 5+ years of hands-on experience in property management, residential repair coordination and/or residential construction operations.
• Deep understanding of residential construction methods and means across various U.S. regions.
• Proficiency with tools such as Salesforce, construction management platforms, and scheduling systems.
• Exceptional organizational and time management skills, with a sharp attention to detail.
• Excellent written and verbal communication skills; ability to coordinate effectively with internal teams, vendors, and contractors.
• Problem-solver with the ability to independently manage issues and drive solutions.
• Comfortable working in a fast-paced, dynamic, and results-driven environment.

Perks & Benefits:

• Compensation: $75,000.00 base salary, and ~$25,000 variable compensation
• Remote-first environment (our headquarters are in Austin, TX)
• Exciting stock option grant for every full-time employee 
• 401(k) employer contribution match 
• Health and wellness benefits, including medical, dental, vision, and life insurance
• Twenty days of vacation, five sick days, twelve company holidays, and two floating holidays each year
• Generous paid parental leave of up to 14 weeks

See more about how Homeward takes care of our team by providing a generous package of benefits here