Operations Specialist
United Parcel Service
Operations Specialist
United Parcel Service
Ships packages and freight around the world
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position provides customer service, conducts research, prepares reports, and identifies opportunities to improve processes. He/She provides customers with information on new products, product and service enhancements, center transfer, opener and closer processes, product-specific issues, and missed metrics to keep customers well-informed and to maintain customer satisfaction. This position performs other tasks as requested.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Ships packages and freight around the world
United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.
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