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Wolt

On-demand delivery platform for food

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeLimassol, CyprusNo salary listedIn-person

About the Job

Requirements

  • Three to five years of success in account management or B2B sales with clear commercial impact.
  • Strong analytical judgment and comfort using dashboards such as Looker and Power BI to turn data into decisions.
  • Ability to build relationships and communicate across a wide range of stakeholders.
  • High ownership and reliability, including managing a pipeline, removing blockers, and seeking guidance on new or complex work.
  • Fluency in Greek and English.
  • Advanced Excel or Google Sheets skills.

Responsibilities

  • Manage the overall restaurant relationship after onboarding.
  • Analyze portfolio performance and conduct frequent quality and satisfaction checks.
  • Contact restaurant partners by phone and other channels.
  • Provide analytical after-sales support to improve partner performance.
  • Build strong client relationships through regular communication.
  • Report on account status.
  • Promote new services and marketing campaigns to existing partners.
  • Act as a key communicator between operations and restaurant partners.
  • Collaborate with the marketing team to plan and execute campaigns with partners.
  • Analyze the Cyprus market on an ongoing basis.
  • Monitor competitor activities and report findings.

About the Company

Wolt

On-demand delivery platform for food

Wolt is an on-demand delivery platform based in Helsinki that connects customers with local restaurants and stores to deliver food and other goods. How it works: users order via a mobile app or platform, and Wolt’s technology routes orders to nearby couriers who are independent contractors. Couriers pick up items from partners and deliver them to customers; the app handles payments, including delivery fees, service charges, and commissions for partners, with customers able to tip couriers directly. Differences from competitors: Wolt combines a broad network of partner restaurants and stores with a route-optimizing platform, offers flexible earnings for couriers, and supports tipping through the app, all aimed at making deliveries quick and convenient. Goal: to provide a seamless, efficient delivery experience by leveraging technology to optimize routes and timing.

Company size
10,001+
Company stage
Acquired
Total funding
$821.3M
Headquarters
Helsinki, Finland
Founded
2014

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