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Ameris Bank

Offers personal banking, business lending, mortgages

Producing Mortgage Branch Manager

Retail & Commercial BankingPosted on Nov 10
Full-timeTampa, FL, USANo salary listedIn-person

About the Job

Requirements

  • Maintain an active Ameris Bank-sponsored Nationwide Mortgage Licensing System and Registry number in compliance with federal S.A.F.E. Act requirements.
  • Have experience using mortgage origination applications.
  • Effectively use a contact management system.
  • Have knowledge of mortgage products and servicing, mortgage operations, and current market trends.
  • Have a proven record of establishing referral relationships.
  • Have at least 3 years of experience managing mortgage production.
  • Have at least 1 year of mortgage sales management experience.
  • Have at least 1 year of customer service experience.
  • Have a high school diploma or GED.

Responsibilities

  • Manage sales and coordinate mortgage loan process operations for a specified market, focusing on branch recruiting and expansion.
  • Originate and close mortgage loans through personal sales efforts.
  • Manage production for the designated branch to meet Ameris Bank Mortgage standards, including pipeline management, pricing, and compliance.
  • Recruit and retain experienced Loan Originators and assist operations with retaining support staff as directed by management.
  • Provide oversight and direction to assigned employees in accordance with organizational policies and procedures.
  • Communicate job expectations; plan, monitor, and appraise job results; coach, counsel, and discipline employees; and develop, coordinate, and enforce systems, policies, procedures, and productivity standards.
  • Counsel customers on eligible products and ensure the chosen product best fits their financial needs without steering them toward a particular product.
  • Assist customers in completing loan applications, explain required initial documentation and disclosures according to required timelines, and submit applications within those timelines.
  • Develop relationships with builders and realtors.
  • Work with the Area or Regional Manager on continual expansion efforts as directed.
  • Maintain accurate pipeline reports for the branch.
  • Act as a liaison between senior management and the corporate office as directed.
  • Direct and provide sales and technical training as needed.
  • Liaise between production and operations on policy and procedure issues.
  • Resolve and document customer complaints.
  • Monitor residential lending industry trends and make recommendations to senior management as needed.
  • Attend industry-related functions monthly.
  • Conduct monthly branch meetings with staff members.
  • Communicate organizational information through department and one-on-one meetings and regular interpersonal communication.
  • Liaise between bank branches and the mortgage department as needed.
  • Stay informed about Ameris Bank Mortgage loan programs and comply with regulatory requirements.
  • Meet and exceed standards detailed in the compensation agreement.
  • Practice ethical sales behavior in accordance with Ameris' core values of integrity and honesty, and act in customers' best interests when offering additional products and services.

Desired Qualifications

  • A bachelor's degree.

About the Company

Ameris Bank

Offers personal banking, business lending, mortgages

Ameris Bank provides personal and business financial services, helping people manage money, grow their businesses, and buy homes. Its offerings include checking and savings accounts, loans (such as mortgages and business loans), and financial planning guidance tailored to each customer. The bank works by offering personalized, step-by-step financial solutions and ongoing support, with a focus on listening to customers and turning their money questions into concrete plans. Compared to competitors, Ameris Bank emphasizes a deeply personal, one-on-one partnership that guides customers through every step toward their goals, not one-size-fits-all products. The bank’s goal is to give customers financial peace of mind by empowering them to achieve their individual objectives and protect their futures.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1971

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