Revenue Cycle Director
No salary listed
Expert
Bachelor's, MBA
Louisville, KY, USA
In Person
AccountingAccounts Payable/Receivable
About the job
Requirements
- A bachelor's degree in accounting or business is required.
- More than 8 years of revenue-cycle experience in a complex health care environment, including three to four years of supervisory and/or management experience; comparable behavioral health or health and human services experience is preferred.
- Experience with multiple payors, including Medicaid.
- Physician billing across multiple payors is preferred.
- Rehab, laboratory, or DMP billing experience is highly desirable.
- Experience with claims denial management.
- Knowledge of grant management, billing, and accounting.
- Experience with management reporting and analysis.
- Experience building teams and driving or implementing process-improvement initiatives.
- Proficiency in Microsoft Office, including advanced Excel skills.
- Ability to perform duties with no unusual physical demands; work may involve continual use of a video display terminal and dealing with modestly unpleasant situations.
- Ability to follow safety management policies and procedures and Joint Commission standards.
Responsibilities
- Manage revenue-cycle business functions from client point-of-entry through accurate account adjudication, including charge processing, claim submission and processing, payment processing, collections and receivables management, denial management, results reporting and analysis, concurrent and retrospective auditing, customer service, training and development, analytics, and other revenue-cycle management activities.
- Manage accounts receivable representatives, billers, verification specialists, and cash posters, including hiring, training, evaluating, and developing staff; conduct annual performance evaluations and regular meetings on procedures, processes, and overall effectiveness.
- Provide regular revenue-cycle status reports, metrics, and presentations to upper management.
- Develop, monitor, and assess business metrics to refine processes and improve performance; collaborate with other departments to improve operations, implement changes, and improve revenue workflow.
- Analyze and correct root causes of denials, billing errors, and database errors that result in non-payment or denied claims.
- Monitor clearinghouse performance.
- Monitor and manage fee-for-service grant billing to ensure timely and accurate billing.
- Build relationships with key payer personnel and resolve escalated reimbursement issues.
- Monitor billing regulations and payer requirements for changes, and communicate and coordinate implementation of those changes.
- Review and reconcile accounts receivable and allowance general-ledger balance-sheet accounts.
- Monitor allowance adequacy and the corresponding allowance-account methodology.
- Manage and monitor billed versus approved rates.
- Develop, implement, and maintain revenue-cycle standard operating procedures.
- Follow organizational policies and procedures and complete mandatory training within prescribed timeframes.
- Exercise principle-centered leadership focused on responsive customer service and continuous quality improvement, and maintain working knowledge of applicable safety-management policies and Joint Commission standards.
Desired Qualifications
- An MBA is preferred.
- A Certified Public Accountant (CPA) credential is preferred.
- Physician billing across multiple payors is preferred.
- Rehab, laboratory, or DMP billing experience is highly desirable.
About the company
Seven Counties Services provides mental and behavioral health care, substance use treatment, and services for intellectual and developmental disabilities across seven Kentucky counties. It operates a network of clinics and programs where trained professionals assess needs, provide therapy and psychiatric care, and coordinate supports for individuals and families in the community. The organization differentiates itself through its regional focus, large staff, broad service mix, and accreditation by The Joint Commission. Its goal is to help the community flourish, one life at a time.
Company Size
1,001-5,000
Company Stage
Grant
Total Funding
$250K
Headquarters
Jeffersontown, Kentucky
Founded
1978
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Simplify's Take
What believers are saying
- Metro Council funded $1.15 million for the Louisville crisis center buildout in 2025.
- David Pankotai became CEO in January 2024, giving the organization a fresh operator.
- Crisis-center momentum aligns with Louisville's 2026 'rally' response strategy and 988 demand.
What critics are saying
- The 2024 data breach settlement covers 132,609 people and costs up to $1 million.
- Seven Counties faces ongoing insurance litigation from Scottsdale and MHRRG over coverage for J.T.'s death.
- If Medicaid reimbursement slips, the crisis-center model loses funding and service expansion stalls.
What makes Seven Counties Services unique
- Seven Counties Services is Kentucky’s CCBHC across Jefferson, Oldham, Bullitt, Shelby, Spencer, Trimble, and Henry.
- Its 24/7 crisis line and 24-hour mobile crisis team create high-acuity community coverage.
- A Louisville crisis center opening September 2026 adds walk-in stabilization and referral capacity.
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Benefits
- Flexible Work Hours