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Crate & Barrel

Omnichannel home furnishings retailer and brands

Merchandise Handler 2 Personalization

Picking & PackingUpdated on Nov 12
Full-timeRomeoville, IL, USANo salary listedIn-person

About the Job

Requirements

  • Must be willing and able to operate embroidery and etching machine equipment.
  • Must be able to see and differentiate colors.
  • Must have basic English language proficiency.
  • Must possess a complete understanding of training and communication resources relevant to the position.
  • Must maintain awareness of loss prevention, security, and safety, following the Company Code of Conduct and Associate Policy manuals.

Responsibilities

  • Use machines to embroider and etch products.
  • Package merchandise, label and fill orders, and check items to complete customer orders.
  • Set up embroidery and etching machines and follow standard operating processes to produce quality products on time.
  • Set up threads, the color wheel, and designs on machines, and determine which hoop to use.
  • Clean and oil machines and change needles as needed.
  • Perform gift packaging for each business brand as required.
  • Maintain quality control to ensure embroidery and etching processes are properly completed on finished products.
  • Follow packaging practices and proper warehousing techniques and standards for good customer presentation.
  • Clean up and dispose of boxes, packing material, and pallets, and maintain general housekeeping of the facility and specific product line areas.
  • Rotate through different departments as necessary to meet business demands.
  • Participate in ongoing training regarding technology upgrades and new systems applicable to the position.
  • Perform job tasks assigned by leadership staff to achieve and maintain daily productivity and quality goals.

Desired Qualifications

  • One or more years of experience as a picker, packer, or stocker is preferred.
  • Experience with an embroidery and etching machine is preferred.
  • A high school diploma or GED equivalent is preferred.

About the Company

Crate & Barrel

Omnichannel home furnishings retailer and brands

Crate & Barrel sells home furnishings and decor across its brands—Crate & Barrel, Crate & Kids, CB2, and Hudson Grace—through stores and online. Products are curated, sourced, produced, and delivered with professional setup as part of a seamless omnichannel shopping experience. The company differentiates itself by operating multiple brand lines and a global franchise network, combining physical retail with a strong online presence and end-to-end service. Its goal is to help people build a home with purpose by offering accessible, well-curated furnishings across platforms and countries while focusing on customer experience and responsible business practices.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Naperville, IL
Founded
1962

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