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Roche

Global pharmaceuticals and diagnostics company

Patient Journey Partner - Hemofilia

Account ManagementConfirmed live in the last 24 hours
Full-timeJalisco, MexicoNo salary listed

About the Job

Requirements

  • A university degree in health sciences (such as medicine, pharmacy, or biology), economic-administrative sciences, or a related field is required; a master's degree or MBA is highly valued.
  • Demonstrated experience in the pharmaceutical or biotechnology industry in field roles such as Key Account Manager, Patient Journey Partner, or commercial/access liaison, managing highly specialized portfolios; experience with hemophilia, hematology, or rare diseases is desirable.
  • Strong, demonstrated experience with the Mexican health system and government accounts, including IMSS, ISSSTE, Civil Hospitals, and the public sector, with command of institutional dynamics and supply processes.
  • Leadership-in-network mindset, adaptability, strategic initiative, consultative communication skills, and active listening.
  • Experience with agile working methodologies, metrics analysis, and territorial market intelligence.
  • Intermediate-to-advanced English proficiency.
  • Current residence in Guadalajara / the Guadalajara metropolitan area of Jalisco.
  • Availability to travel approximately 30% of the time within the coverage area.

Responsibilities

  • Act as the primary trusted point of contact between Roche and key stakeholders in the patient journey, including health authorities, hematology opinion leaders, hospital directors, and patient associations.
  • Coordinate strategies in the public health system, including IMSS Delegacional, UMAE, ISSSTE, OPD Civil Hospitals, and SSJ, to overcome access barriers, institutional inclusion processes, and treatment availability challenges.
  • Identify bottlenecks in diagnosis, prophylaxis, and complication management for patients with hemophilia or hematology needs, and mobilize multidisciplinary internal capabilities to provide timely, patient-centered responses.
  • Ensure appropriate use of innovative therapies by communicating their clinical value and cost-effectiveness scientifically and transparently to the medical community.
  • Identify shared goals among hospitals, payers, and patients and structure collaborative projects with significant social and clinical impact in the region.

Desired Qualifications

  • Experience managing highly specialized portfolios in hemophilia, hematology, or rare diseases.
  • A master's degree or MBA.

About the Company

Roche

Global pharmaceuticals and diagnostics company

Roche is a global leader in pharmaceuticals and diagnostics. It develops medicines and diagnostic tools that help detect, monitor, and treat diseases, using research and biotechnology to drive new therapies and tests. Roche combines drug development with in-house diagnostic products to support personalized medicine, where treatments are tailored to individual patients based on test results. Its approach differs from many peers by integrating drug discovery with diagnostic capabilities and by expanding its research through strategic acquisitions (like Genentech) to strengthen its biotechnology and R&D capabilities. The company’s goal is to improve patient outcomes and healthcare worldwide by delivering reliable medicines, accurate diagnostic tests, and data-driven care.

Company size
1-10
Company stage
IPO
Headquarters
Basel, Switzerland
Founded
1896

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