U

Uber

Connects people with rides, meals and groceries

Account Manager 2 - Eats Enterprise

Account ManagementUpdated on Nov 14
Full-timeNew York, NY, USA$113k - $126k /yr

About the Job

Requirements

  • A minimum of 4 years of full-time experience.
  • A bachelor's degree in Economics, Finance, Business Administration, or a related field.
  • Relevant experience in account management or strategic sales with enterprise clients, preferably in a technology, software-as-a-service, advertising, or retail media company.
  • Experience with customer relationship management and analytics tools such as Salesforce and Excel.
  • Ability to travel 25% of the time.
  • Ability to collaborate effectively with internal and external stakeholders.
  • Ability to prioritize ongoing processes and projects simultaneously.
  • Ability to apply analytical thinking and sound business judgment to translate data into actionable recommendations and build high-impact presentations and deliverables.

Responsibilities

  • Own and manage relationships with key restaurant brands, serving as their main point of contact.
  • Unlock revenue opportunities through strategic upselling and cross-selling.
  • Analyze performance metrics to identify growth opportunities and present data-driven recommendations to help partners optimize performance.
  • Create and execute strategic plans to achieve merchants' goals.
  • Build relationships with mid-level and senior stakeholders, internally and externally.
  • Identify operational bottlenecks and work with internal teams to resolve them.
  • Work cross-functionally with sales, marketing, customer success, and other teams to drive merchant growth and satisfaction.
  • Act as the relationship orchestrator for regional restaurant partners, ensuring their ongoing success and identifying revenue growth opportunities.
  • Use data and insights to craft narratives that highlight Uber's value proposition, impact, and growth.
  • Drive revenue expansion, implement upsell initiatives, and develop strategies to strengthen and scale partnerships.

Desired Qualifications

  • Relevant experience in account management or strategic sales with enterprise clients in a technology, software-as-a-service, advertising, or retail media company is preferred.

About the Company

Uber

Connects people with rides, meals and groceries

Uber runs digital marketplaces that connect people seeking rides, meals and groceries with drivers, couriers and local merchants. Its Uber app includes private and shared rides, while Uber Eats lets customers order from restaurants and stores for delivery or pickup. The apps match requests with nearby service providers, handle payment and show trip or order progress, with revenue coming from service fees charged on transactions. Uber Freight connects businesses shipping goods with trucking companies and sells managed transportation services, extending the group's software beyond consumer trips. Founded in 2009, Uber is headquartered in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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