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EdSights

EdSights

AI chatbot platform for student retention

Account Executive

Full-Time
$250k/yr
Senior
Remote in USA+1 more

More locations: New York, NY, USA

Remote

Remote within the United States, with travel 1–3 times per quarter for tradeshows and on-site meetings.

About the job

Requirements
  • Several years of sales experience, including 5+ years in a closing role, ideally selling into complex, multi-stakeholder organizations.
  • A consistent, top-tier track record of meeting or exceeding performance goals.
  • Demonstrated ability to navigate and close enterprise or institutional-level deals.
  • Strong executive presence with excellent written and verbal communication skills.
  • Resilience and consistency in a results-driven environment.
  • Strong time management, organizational, and pipeline-forecasting skills.
  • Passion for learning, growth, and making an impact in education.
Responsibilities
  • Work closely with the Chief Revenue Officer to target, map, and execute prospecting strategies within the territory.
  • Drive daily outbound activity via phone, email, and social media to book introductory meetings while cultivating executive-level relationships and referral networks.
  • Lead prospect presentations and manage complex, multi-stakeholder opportunities from first contact through close.
  • Build, manage, and accurately forecast a healthy, sizable sales pipeline.
  • Travel 1–3 times per quarter for tradeshows and on-site meetings.
  • Act as a trusted advisor and industry expert, clearly articulating EdSights' value to senior stakeholders and decision-makers.
Desired Qualifications
  • Experience in or selling into the higher education market.
  • Experience managing sales cycles of 3+ months.

About the company

EdSights offers a student success platform for colleges and universities. It uses an AI-powered chatbot that talks to students via SMS, providing round-the-clock answers and support while collecting real-time, non-cognitive data on well-being and engagement. The core product is a scalable chatbot backed by a knowledge base, freeing campus staff to handle complex issues. It analyzes millions of student conversations through a research-based framework on student persistence to generate actionable insights for institutions and inform interventions. Unlike many competitors, EdSights emphasizes continuous SMS-based engagement, real-time data analytics, and evidence-based methods tailored to higher education to identify at-risk students early. Its goal is to help institutions improve retention rates and ensure financial stability by enabling proactive, personalized student support at scale.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

$87.6M

Headquarters

New York City, New York

Founded

2017

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Simplify's Take

What believers are saying

  • JMI Equity injected $80 million in September 2025, extending hiring and product expansion runway.
  • The 2026 SVS rose to 30.0, up from 22.3 in 2025 and 15.0 in 2024.
  • University of Charleston cited 5,300 interactions and 600 resource referrals from MoHarv.

What critics are saying

  • Higher ed budgets tighten first in 2026, and discretionary software renewals face immediate scrutiny.
  • EdSights' SVS can be copied by survey vendors, LMS platforms, and CRM incumbents.
  • If student sentiment stops improving, institutions drop EdSights and retention claims lose credibility.

What makes EdSights unique

  • EdSights spans 290+ universities, turning SMS into a retention workflow, not a survey tool.
  • Its 2026 SVS benchmark covers 125,000 students across 257 institutions, creating proprietary trend data.
  • Purdue Global and University of Charleston publicly credit EdSights for student success gains.

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Benefits

Unlimited Paid Time Off

Remote Work Options

401(k) Company Match

Parental Leave

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

-3%
University of Charleston at West Virginia
Jul 30th, 2026
University of Charleston recognized among nation's leaders in student satisfaction.

University of Charleston recognized among nation's leaders in student satisfaction. When students feel seen, heard, and supported, especially in moments of struggle, they are far more likely to persist and thrive. Recognizing this, UC has strengthened its undergraduate engagement and retention by partnering with EdSights, a higher-education technology company, to create a powerful new tool: MoHarv. Much like a campus-specific "Siri" or "Alexa," MoHarv not only answers questions but actively checks in on students' experiences, helping uncover challenges that might otherwise go unnoticed. The impact has been both measurable and meaningful: MoHarv has sparked more than 5,300 student interactions, with nearly half of students engaging in conversations, and it has connected students to critical resources more than 600 times and flagged 119 students who needed additional staff support. Those efforts have not gone unnoticed. University of Charleston has been recognized as one of the nation's highest-performing colleges and universities for student satisfaction, earning a place on the inaugural 2026 Student Voice(R) Score (SVS(R) Honors List, released by EdSights. "This recognition reinforces what we already know, that UC offers a learning environment where students have the tools not just to succeed, but to thrive," UC President Marty Roth said. "We are proud to be able to meet students where they are; to offer them ways to make their voices heard and ensure that their well-being is a vital component of our infrastructure." "The institutions recognized on this year's Honors List have distinguished themselves by listening to students, responding to their needs, and creating environments where students can thrive," said Carolina Recchi, Co-Founder and Co-CEO of EdSights. "We're proud to recognize University of Charleston as one of the nation's leaders in student satisfaction." The Student Voice Score Honors List recognizes the top-performing 20 percent of participating colleges and universities within each higher education sector, celebrating institutions that are setting the national standard for student experience and success. The Student Voice Score(R)(SVS(R) is the nation's first ongoing benchmark that captures student satisfaction directly from students at scale. It provides colleges and universities with a standardized measure of the student experience and recognizes institutions that consistently receive exceptional feedback from their students.

FinancialContent
Sep 25th, 2025
EdSights Secures $80M for Student Engagement

EdSights, an AI-powered student voice platform, has raised $80 million from JMI Equity to enhance student engagement and retention in higher education. Partnering with over 240 institutions, EdSights uses AI and SMS communications to identify at-risk students and improve retention rates. The investment will help expand their platform and team, supporting diverse institutions nationwide. JMI Equity recognizes EdSights' unique approach to improving student success and retention.

Business Wire
Sep 25th, 2025
EdSights Raises $80M to Lead the Next Era of Student Engagement and Retention Software in Higher Education

EdSights raises $80M to lead the next era of student engagement and retention software in higher education.