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Noodles & Company

Fast-casual restaurant serving globally inspired dishes

Manager of Operations Excellence

Business & StrategyPosted on Nov 11
Full-time$90k - $100k /yr

About the Job

Requirements

  • A bachelor's degree in Business, Hospitality, or a related field, or an equivalent combination of education and relevant experience.
  • At least 3 years of experience as a Restaurant Manager.
  • At least 2 years of experience in a multi-unit leadership or field support role.
  • Demonstrated ability to coach, develop, and inspire others, with a track record of succession planning and team growth.
  • Strong verbal and written communication skills and the ability to build internal and external relationships.
  • Demonstrated success in operational execution, including food quality, safety, cleanliness, and guest service standards.
  • Problem-solving and analytical skills, including the ability to use data to identify opportunities and drive results.
  • Presentation and facilitation skills.
  • Ability to work independently while managing time, travel, and competing priorities.
  • Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
  • Ability to maintain confidentiality and handle sensitive information professionally.
  • Ability to reside in or relocate to Colorado or an eligible field-based state.
  • Willingness and ability to travel up to 75%.

Responsibilities

  • Conduct in-person coaching visits with restaurant general managers and teams using structured walkthroughs and skill-building sessions to improve guest service, food quality, safety, cleanliness, and brand standards.
  • Lead and inspire Coaches to ensure visits are consistent and operational standards are properly executed.
  • Analyze operational metrics, guest feedback, walkthrough results, and performance data to inform coaching priorities and drive measurable improvements.
  • Identify operational opportunities, provide actionable feedback to restaurant teams, and guide implementation of sustainable operational solutions.
  • Reinforce Noodles & Company's operational vision and guide continuous operational alignment across the system.
  • Collaborate with Field Operations Leaders, Training, Food Safety, and Human Resources to support restaurant teams.
  • Ensure the Management-in-Training program is coordinated and executed, including successful transition into home restaurants; support succession planning and certification of Training General Managers with market leadership.
  • Plan and coordinate new restaurant openings across departments, ensuring brand standards are established from day one.
  • Manage budgets and travel calendars, and be responsible for Management-in-Training retention and 90-day new restaurant opening execution.

Desired Qualifications

  • Experience managing training programs.
  • Experience leading new restaurant openings.

About the Company

Noodles & Company

Fast-casual restaurant serving globally inspired dishes

Noodles & Company runs fast-casual restaurants that offer globally inspired, made-to-order dishes. Their menu includes items like classic mac and cheese, Italian pasta, Asian noodles, and fresh salads, all prepared quickly for in-store dining, takeout, or catering. The food is cooked fresh to order, with an emphasis on quality ingredients and a diverse range of flavors. The company differentiates itself through its broad, globally inspired menu, ethical sourcing and animal-welfare standards, and a strong focus on customer satisfaction and inclusion. They also maintain a loyalty program that rewards repeat customers and help drive repeat visits. With more than 450 locations across 26 states, the company aims to serve a wide audience, from families to young professionals. Overall, its goal is to nourish and inspire every team member, guest, and community it serves by upholding quality, responsible sourcing, and community-focused values.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Broomfield, CO
Founded
1995

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