Full-Time

Senior Project Manager

Posted on 5/7/2024

Zenoti

Zenoti

501-1,000 employees

Cloud-based software for beauty and wellness

Consumer Software

Senior

Manchester, UK

Required Skills
Agile
Communications
JIRA
Excel/Numbers/Sheets
Requirements
  • Fluency in French - Speak and Write
  • Strong logical, analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced, dynamic start-up environment
  • Good understanding of MS Excel, MS Office, Google apps, Jira, Basecamp, Smartsheet
  • Good understanding of Agile project management methodologies
  • Strong technical background
  • Proven track record of delivering on-time and in-scope project completion
  • Experience in implementing cloud SaaS solutions and/or working in IT projects
  • Experience in software development
  • Experience in the beauty, wellness, spa, salon, or fitness industry
Responsibilities
  • Lead multiple customer engagements and projects
  • Ensure well-defined and planned project executions
  • Collaborate with Customer Success Managers and Solution Consultants
  • Manage project engagement information
  • Manage customer expectations and relationships
  • Manage and track solution delivery
  • Manage internal and external cross-team dependencies
  • Help with Professional Services team allocation
  • Drive information sharing and best practices
  • Address customer issues and concerns
  • Stay up-to-date with product knowledge and industry news
  • Maintain documentation and follow organizational processes

Zenoti offers an all-in-one, cloud-based software solution for the beauty, wellness, and fitness industry, providing comprehensive management of appointments, POS, CRM, employee and inventory management, and built-in marketing programs. The platform powers thousands of businesses across 50 countries, helping them streamline operations and enhance customer retention.

Company Stage

Series D

Total Funding

$331M

Headquarters

Bellevue, Washington

Founded

2010

Growth & Insights
Headcount

6 month growth

3%

1 year growth

0%

2 year growth

8%