Food and Beverage Supervisor

Description

Our Food and Beverage Supervisor chooses high standards as a guiding principle every day. They cultivate a culture of authentic hospitality for their fellow team members and recognize that they must lead by example. They help oversee the daily operations of the F&B department, including sanitation and safety, customer service, and team member management. This position is responsible for the opening and closing of the operation, cash handling responsibilities, following proper liquor and bar procedures, food preparation and service, and the ordering, receiving, and stocking of food and related items.

This position may require flexible scheduling availability.

Requirements

Job Requirements:

• Coordinate team member selection and development and ensure team members comply with appropriate policies and procedures
• Track sales and other key metrics to understand and drive all financial goals and objectives
• Ensure positive guest service while responding to complaints quickly and effectively
• Ensure invoices are checked against deliveries and forwarded with money and receipts to the office daily
• Perform shift opening/closing duties, including starting/cleaning equipment, general food preparation, reporting malfunctions to the manager, ensuring equipment is in proper working order and all operations are running smoothly
• Maintain kitchen and cooking areas and ensure kitchen equipment and food storage areas are clean, sanitary, and organized as required by the Health Department Rules and Regulations
• Create a fun, safe, and rewarding work environment for team members and an open line of communication with staff
• Prepare food ordered by customers using a variety of kitchen equipment (i.e. grills, ovens, fryers, meat slivers, food processors, etc.)
• Ensure quality control in both the front and back of the house via the proper recipes and preparation methods
• Guarantee proper food safety and cleanliness standards are always observed
• Report any kitchen equipment or maintenance issue to the Food & Beverage Manager and/or Maintenance department

Job Qualifications:

• Basic computer proficiency, including the ability to use email, the internet, and Microsoft Office (Word & Excel)
• Demonstrated leadership abilities
• Strong customer service and communication skills
• Basic math skills
• Ability to multitask, prioritize and manage time
• Highly motivated team player with strong initiative and desire for achievement
• Must be able to pass the Safe Food Handler Certificate Program within 60 days from the date of hire
• 1 year of increasingly responsible restaurant/food service management experience is preferred
• 6 months of previous bartending experience is desired
• Demonstrated knowledge of restaurant administration, food preparation, and food safety

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is frequently required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. IHM Outdoors is unable to guarantee a specific number of work hours per week.

Training:

IHM Outdoors is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join IHM Outdoors from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Outdoors Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our properties and employee discounts within your brand
• Discounts for friends and family within your brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

IHM Outdoors uses E-Verify to confirm work authorization in all municipalities where it is required by law.