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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipEphrata, PA, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people in a friendly manner and notice and respond appropriately to patients’ reactions.
  • Use verbal and written communication to interact with patients and colleagues, and use active listening by giving full attention, understanding points being made, asking questions as appropriate, and avoiding inappropriate interruptions.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger work, and precise machine adjustment; stooping and moving items between low and high positions; close visual acuity; occasional lifting or exertion up to 20 pounds and frequent lifting or exertion up to 10 pounds; and accurately conveying and receiving detailed spoken information.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to develop pharmacy skills and gain an overview of store, district, and regional operations.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized patient service at pick-up, drive-through, and over the phone; offer immunizations and other services; and solve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patients’ medical histories to provide optimal care when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries and completing cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge to better assist patients, contribute to a high-performing team, embrace a growth mindset, and receive feedback.
  • Remain flexible for scheduling and business needs, contribute to a safe and inclusive team dynamic, and voluntarily travel to stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures to ensure patient safety and controlled-substance dispensing and recordkeeping compliance and protect patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training required by state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health rules.
  • Review and collect patient information and track and document information for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have at least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as this is an essential pharmacist function.
  • Be able to work in the home store and at other locations across the market to meet business needs.
  • Demonstrate proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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