MINISO USA
Variety retail chain
Assistant Store Manager
Travel between locations is required, and relocation or management of additional stores may be required based on business needs.
About the job
- The candidate must have proven successful experience in retail management.
- The candidate must have strong leadership, organizational, and customer management skills.
- The candidate must have excellent communication and interpersonal abilities.
- The candidate must be able to work a flexible schedule, including nights, weekends, and holidays.
- The candidate must be able to relocate or manage additional stores based on business needs.
- The candidate must be able to travel between locations.
- A high school diploma or equivalent is required.
- The candidate must have at least one year of experience in retail management, with a strong track record of leading teams.
- The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance.
- The role leads Shift Leads and Sales Associates and reports directly to the Store Manager.
- The role supports smooth store operations, including customer service, merchandising standards, operational procedures, and sales performance.
- The role drives customer engagement with the membership program by promoting sign-ups and building customer loyalty.
- The role mentors trainee associates, achieves sales targets, and drives business growth.
- The role supports inventory management, shipment processing, damage and return handling, and supply management.
- The role assists with recruitment, training, staffing, and retention of store talent.
- The role supports administrative tasks, including staff scheduling, inventory management, and compliance with handbook guidelines.
- The role helps maintain store condition and visual merchandising standards and communicates insights and feedback to the Store Manager.
- The role delivers constructive feedback that promotes recognition and accountability within the team.
- The role works with the Store Manager and Loss Prevention Team to address internal and external shrink.
- The role trains, motivates, mentors, and provides constructive feedback to the sales team to achieve sales targets.
- The role manages cash-handling tasks, follows standard operating procedures, and helps maintain a clean and safe environment for associates and customers.
- An Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related degree is preferred.
About the company
MINISO USA is the U.S. retail operation of a global variety-store brand. The company sells toys, collectibles, stationery, beauty products, home goods, accessories, snacks, and electronics through physical stores. It serves shoppers, collectors, franchise partners, licensors, mall operators, and retail communities. Its operating model centers on a store network supported by merchandising, licensed collaborations, sourcing, distribution, marketing, and corporate operations. Teams work across retail operations, merchandising, inventory, logistics, visual presentation, marketing, e-commerce, and support. Work depends on consistent execution across customer-facing locations, operational teams, supply networks, and centralized support functions.
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