SPH Graduate Student Ambassador

Department Overview

The OHSU-PSU School of Public Health (SPH) is aligned with the American Public Health Association in declaring racism a public health crisis, and our School is committed to becoming an antiracist SPH. We are working to center social justice in our internal and external work as a school and are committed to addressing structural and institutional racism, and to holding ourselves accountable to this work.

As a Graduate Student Ambassador, your fundamental role will be to provide excellent customer service support to prospective and incoming graduate students who are exploring or entering graduate school at the OHSU-PSU School of Public Health. You will be the friendly, welcoming face of our unit.

In this role, you will also provide admissions support and troubleshooting, answer inquiries about programs throughout the campus, and meet with students to answer questions they may have at our Open House and Coffee Chats. Through a variety of means, you will help students feel connected to the campus and provide an authentic perspective on being a graduate student at the School of Public Health. 

Function/Duties of Position

• Engage with newly admitted students in Summer events designed for newly admitted students. Staffing and assisting with preparation for events.
• Digital engagement & management. Actively monitor social media channels and interact with prospective and current students in comments/DMs.
• Filing, preparing files, word processing, mail preparation and distribution, cross- campus errands & deliveries, inventory of swag, data entry, scanning, maintenance of other office files, etc.
• Prepares, formats, and edits a wide range of documents, including flyers, brochures, signage, accessible PDFs, etc. 

Required Qualifications

• Enrolled in or on vacation from or is otherwise registered in Graduate Program (minimum 4.5 credit hours)
• Currently admitted PSU or OHSU graduate student in the School of Public Health Master’s level (MS or MPH); enrolled for a minimum of 5 credits for the current term.
• Excellent oral and written communication skills in English.
• Ability to handle heavy student, faculty, staff, and public traffic both in person and on the telephone.
• Word processing and data entry skills on a PC are required.
• Understanding of confidentiality requirements and willing and able to observe them.
• Must possess excellent attention to detail and organizational skills
• Must possess the ability to communicate effectively and respectfully with multicultural and diverse faculty, staff, students and visitors. Verbal and written communication are crucial. 
• Must be able to work assigned hours
• Must be customer service focused.  
• Must be a good problem solver and solutions oriented
• Must be able to interact effectively with the public and have excellent communication and interpersonal skills
• Must be professional and have the ability to work with confidential materials
• Must be punctual and reliable
• Knowledge of Google Suite (Docs, Spreadsheets, Slides), MS Office (Word, Excel, etc.), MS Outlook (Teams, One Drive, Sharepoint)
• Knowledge of graphic design software (Canva or Adobe Creative Suite) desirable
• Ability to lift 10 lbs.
• Ability & willingness to deliver items across campus
• Ability to work seated at a computer for several hours a day
• Ability and desire to learn new software
• Must be willing to adhere to departmental policies as well as PSU policies on Prohibited Discrimination & Harassment, Professional Standards of Conduct, and Mandatory Abuse Reporting.
• Ability to perform the job duties with or without accommodation.

Why apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact [email protected]