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Vail Health Hospital

Guest Services and Valet

Clinical Support & Patient AdministrationPosted on Nov 12
Full-timeVail, CO, USA$20 /hrIn-person

About the Job

Requirements

  • Guest relations or customer service experience in healthcare is preferred.
  • A valid driver's license and the ability to pass Vail Health's Department of Motor Vehicle Report criteria are required.

Responsibilities

  • Provide greeting, welcoming, valet, and concierge services to patients and visitors while determining and meeting their needs promptly.
  • Provide valet services to patients and visitors arriving at and departing from Vail Health facilities.
  • Assist patients and visitors entering and exiting vehicles, provide necessary support with medical equipment and luggage to their destinations, and provide wheelchair transportation to patients and guests as needed.
  • Serve as a central resource for internal departments to assist with patient way-finding and escorting needs as appropriate and allowed.
  • Participate effectively in daily activities and operations of the concierge desk at the main hospital.
  • Evaluate lobby wheelchairs regularly to ensure they are working properly and safely.
  • Collaborate daily with parking attendants to assess patient needs and support each other's roles.

Desired Qualifications

  • Guest relations or customer service experience in healthcare.

About the Company

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