QualityAI

AI-powered quality engineering and assurance

Manual Tester / QA Tester / Bug Triager

Manual & Functional QAConfirmed live in the last 24 hours

Full-timeMountain View, CA, USANo salary listedIn-person

About the Job

Requirements

Strong written and verbal communication skills in English; another language is a plus.
Ability to navigate technical tools and error logs.
Experience navigating and editing scripts and a basic codebase.
Technological proficiency, fast and accurate typing, and experience using smartphones, apps, Google Search, and other Google products.
A quality-focused mindset and experience with exploratory testing.
Ability to work in an ever-changing environment.
Proactive approach, agility, and ability to multitask and reprioritize.
Analytical and problem-solving ability, comfort making educated guesses, and ability to work with ambiguity.
Attention to detail and ability to follow complicated instructions while analyzing situations.
Experience writing documentation for wide audiences with varying technical levels.
Experience working with bugs.

Responsibilities

Serve as the triage point of contact and be fluent in English.
Evaluate issues, understand user intent, and identify contributing factors.
Triage and analyze logs and bugs for tracking and reporting.
Identify and escalate risks and trends for Assistant features.
Become a subject matter expert for specific Assistant products and features.
Update and create documentation as needed.
Provide ongoing training for knowledge sharing and upcoming features.

Desired Qualifications

Experience testing software and/or hardware.
Professional or personal experience with technology, preferably in engineering or quality assurance.
Effective troubleshooting skills, curiosity, and willingness to investigate issues in depth.
Experience working with a degree of chaos and ambiguity.

Job Description

Q Analysts is looking for Bug Triager to join one of our clients headquartered in Mountain View, California. The Bug Triager to support our product quality initiatives for new hardware and software launches. Daily responsibilities will include bug triage, log analysis, debugging, manual testing, and end-to-end ownership of quality losses. Key responsibilities include multilingual analysis and reporting top issues in addition to hands on triaging.

Responsibilities:

Serve as the triage PoC, must be fluent in English
Evaluate issues, understand the user's intent and the contributing factors of the issue
Triage and analyse logs and bugs for tracking and reporting
Identify and escalate risks and trends for Assistant features
Become a subject matter expert for specific Assistant products and features
Update and create new documentation as needed
Provide ongoing trainings for knowledge sharing and upcoming features

Required Qualifications: (language skills, analytical/tech savvy, creative/focus on quality)

Strong written & verbal communication skills in English and at least one other language a plus- you are the voice of the team
Able to navigate through technical tools and error logs
Experienced with navigating/editing scripts and basic code base
Tech savvy, understands/uses technology and is a fast and accurate typer; experienced using smartphones and apps, Google search, and other Google products
Mindset around quality and exploratory testing (“What would happen if I clicked here?”)
Able to thrive in an ever-changing environment
Proactive, agile, and able to multi-task and reprioritize
Analytical/problem solver, comfortable with making educated guesses and working with ambiguity
Detail oriented and able to follow complicated instructions, while analyzing the situation

Preferred Qualifications:

Experienced in testing software and/or hardware
Professional or personal experience with technology, preferably in Engineering or QA world
Effective at troubleshooting, has curiosity and likes to dive deep to explore troubleshooting
Experience working with a certain amount of chaos and ambiguity

Qualifications

Experienced in writing documentation for wide audiences of various technical levels

Experience working with bugs

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

QualityAI

AI-powered quality engineering and assurance

QualityAI (Qualitest) provides AI-powered Quality Engineering services to help organizations deliver high-quality software faster. It offers integrated digital assurance across business, technology, and operations, using an engineering-driven approach and intelligent automation to orchestrate quality. The company customizes solutions to fit each client’s business intent and integrates them into existing IT processes, supported by flexible engagement models. The team has broad industry experience across finance, government, healthcare, telecom, media, retail, and more. Its goal is to help clients own their quality mandate, improve customer experience, and accelerate release velocity while ensuring the success of their technologies and initiatives.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Noida, India
Founded: 2003

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