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Beth Israel Lahey Health

Integrated health system delivering care, education

Team Nurse

Full-Time
$32.24 - $55.32/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Mid
Cambridge, MA, USA+1 moreMore locations: United States
HybridOccasional in-person float at Mount Auburn Primary Care offices in the Cambridge area.
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • Complete a nursing training program at an NLN-accredited school of nursing.
  • Maintain current registration in the Commonwealth of Massachusetts.
  • Demonstrate interpersonal skills to interact with patients, families, and a multidisciplinary team of healthcare personnel to resolve complex problems.
  • Be able to acquire technical knowledge related to the area through training programs and continuing education.
  • Demonstrate computer skills.
  • Receive influenza vaccination as a condition of employment.
Responsibilities
  • Collaborate with physicians and midlevel providers to provide direct healthcare to patients, and evaluate client outcomes and changes in condition.
  • Communicate and document patient teaching and follow-up care, including patients’ understanding of plans and instructions.
  • Communicate pertinent patient information and findings to providers, associate nursing peers, and other caregivers in a timely manner.
  • Triage telephone inquiries; review lab results and diagnostic testing; ensure written patient notification of test results, missed appointments, and abnormal study follow-up when appropriate; and arrange referrals to ancillary services.
  • Demonstrate competency in office testing and phlebotomy, and assist physicians and midlevel providers with procedures.
  • Maintain and supervise the integrity of departmental logs.
  • Review Department of Public Health and Welfare information and recommendations concerning prophylaxis, treatment, and reporting of communicable diseases; complete informational forms such as premarital and WIC forms; and recognize and accurately report signs and symptoms of child and domestic abuse.
  • Maintain stock of client education materials and review new materials.
  • Follow hospital and departmental policies, including those concerning safety, dress, attendance, punctuality, and identification badges; uphold the hospital's mission, code of ethics, and standards of conduct.
  • Handle work-related information confidentially, respect patients’ privacy rights, and avoid accessing patient information not needed for job duties.
  • Treat customers with courtesy and compassion and respond to requests in a timely manner.
  • Work effectively with team members to meet changing needs and deliver customer-oriented, cost-effective care.
  • Take initiative to improve services, departmental and interdepartmental processes, and other activities affecting quality.
  • Plan, organize, and render care for neonatal, pediatric, adolescent, and geriatric patients within an assigned area.
  • Perform responsibilities in compliance with applicable laws, rules, regulations, and the Hospital Compliance Plan.
  • For telephone orders, write the order on the Doctor’s Orders, read it back to the physician, and document it as a TORB.
  • For verbal orders, repeat the order back to the physician before implementation and document it as a VORB.
  • Use only accepted abbreviations when documenting in the medical record.
  • Use two unique patient identifiers before treatment or patient transport.
  • Use sharps devices as designed to prevent injury.
  • Comply with Isolation Guidelines and wear appropriate personal protective equipment for specific patient precautions.
  • Comply with CDC handwashing guidelines by cleaning hands before and after patient contact or contact with the patient environment.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.