EXL

Analyzes business data and runs outsourced operations

Executive

Customer SupportConfirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

Higher Education Diploma.
Zero to two years of relevant experience.

Responsibilities

Book deliveries for orders that have not been received.
Handle customer queries about faulty deliveries, customer parcels, and store stock relating to home orders that have not been received, order tracking, and returns.
Handle customer queries through email, chat, and voice channels.

Booking deliveries for orders not received and dealing with faulty queries relating to deliveries of customer parcels and store stock from customers relating to Home orders not received and order tracking and returns.

Higher Education Diploma with 0 - 2 years of relevant experience

Dealing with customer queries through emails/ chats / voice

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1999

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