Quality Engineer

Alarm.com is seeking a Quality Engineer to join our Video Team, the team responsible for our video surveillance solutions by testing network devices and configurations on multiple software platforms. This position collaborates with technology teams to ensure our products meet quality standards of functionality and performance. The Video QE position provides an excellent opportunity to be hands-on with hardware and engaged in the full product lifecycle and to drive quality improvements.

The ideal candidate will thrive working in a fast-paced environment while balancing different priorities, have exceptional communication skills, and have a passion for working closely with others to drive forward and sustain quality standards. If you enjoy challenges, this role in a great opportunity for you to grow and make a huge direct impact.

Responsibilities:

• Developing test plans and updating test documentation as needed before/during/after testing
• Executing tests, logging defects, and following defects through the resolution process until fix is verified and closed
• Analyzing new product features and assisting in developing testing infrastructure
• Interacting with Software Engineers, Product Management, and Suppliers to ensure the quality of the Video product solution
• Setting up and maintaining test environments and equipment
• Applying test methodology, engineering, and product knowledge in certification of products
• Ensuring the success of weekly software and web deployments
• Understanding the customer and how the product will be used by the customer
• Other duties as assigned

Must Haves:

• Bachelor’s Degree in Engineering, Science, or Information Technology
• 1-2 years of QA experience in an agile environment
• Attention to detail and ability to provide clear, informative test steps
• Ability to take initiative, raise issues, and take corrective action to ensure product quality
• Excellent problem solving, troubleshooting, time management, and analysis skills
• Team-focused, with a proven track record of thriving in a collaborative environment
• ‘Willing to Learn’ mindset

Preferred Qualifications:

• Good understanding of networking and ability to configure devices to connect on the network
• Ability to drive innovation and improvements proactively to increase product quality
• Experience with functional and regression testing, test planning, test case development
• Advanced computer/technology skills/certifications
• Working knowledge of Linux, experience with command line prompts

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

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