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Integrity

Life and health insurance distribution network

First Impressions Coordinator - Hospitality

Reception & Front DeskConfirmed live in the last 24 hours
Full-timeDallas, TX, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree is preferred; an equivalent combination of education and professional experience will be considered.
  • One to three years of experience in a reception, administrative, hospitality, guest services, or similar role is required.
  • Proficiency with technology systems, including Microsoft Office Suite, is required.
  • Strong organizational, written and verbal communication, and interpersonal skills are required.
  • Exceptional attention to detail and ownership of processes and outcomes are required.
  • The ability to manage multiple priorities and projects in a fast-paced environment is required.
  • Strong problem-solving skills and the ability to remain resourceful and proactive are required.
  • The ability to work independently while contributing positively to a collaborative team environment is required.
  • The ability to complete tasks, projects, and assignments accurately and on time is required.
  • The ability to maintain a positive and professional demeanor while managing competing priorities is required.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office.
  • Direct visitors to the appropriate person and office.
  • Answer, screen, and forward incoming phone calls.
  • Ensure the reception area is tidy, organized, and presentable, with all necessary materials readily available.
  • Ensure proper compliance processes and procedures are followed throughout all tasks.
  • Provide timely and accurate information in person, by phone, and through email communication.
  • Receive, sort, and distribute daily mail, deliveries, and packages.
  • Assist with hospitality and guest experience projects and initiatives as directed.
  • Perform clerical and administrative duties, including filing, photocopying, document preparation, and other office support functions.
  • Support employees by serving as an initial point of contact for administrative needs.
  • Maintain a professional and welcoming environment for all guests and visitors.
  • Perform duties as assigned and provide support to various teams across the organization.

Desired Qualifications

  • A customer-first mindset with a passion for delivering exceptional service.
  • A professional attitude, presence, and demeanor.
  • Being approachable and an excellent listener in person, over the phone, and through remote communication tools.

About the Company

Integrity

Life and health insurance distribution network

Integrity Marketing Group builds and supports a large network of life and health insurance agents and agencies by acquiring or partnering with independent marketing organizations (IMOs) across the United States. It distributes a wide range of life and health insurance products, plus retirement solutions, with a focus on serving the senior market. Its core product is a proprietary platform that provides marketing support, data analytics, and technology tools to help its partner network operate more efficiently and grow sales. Revenue comes mainly from commissions on policies sold through its network. Compared with competitors, Integrity combines a scalable agent-network model with an integrated technology and marketing platform, allowing partners to access resources, analytics, and support at scale. The company’s goal is to help its partners expand their business, increase sales to the expanding senior population, and grow its footprint through strategic partnerships and acquisitions.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.2B
Headquarters
Dallas, TX
Founded
2006

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