L1 Production Engineer

L1 Production Engineer (Early APAC Shift)

Location: Singapore

About Us

Dymon Asia Capital (“Dymon Asia”), founded in 2008, is a leading alternative investment firm with assets across public and private markets. The firm’s flagship hedge fund product is the Multi-Strategy Investment Fund (MSIF), an Asia-focused multi-manager multi-strategy fund that seeks to generate absolute consistent uncorrelated returns from emerging and developed markets.

Headquartered in Singapore, Dymon Asia operates from nine offices across the Middle East and Asia, including Hong Kong, Tokyo, Dubai, Shanghai, Mumbai, and Kuala Lumpur. Our platform is built on our people. We bring together diverse perspectives, expertise, and experience across our multi-strategy and private markets businesses. Maintaining a collaborative culture where our people are set up to do their best work is central to how we operate.

Our Application Support team helps keep the technology behind the firm’s investment and trading activities reliable, available, and fit for purpose. The team works closely with investment professionals, traders, operations, risk, IT infrastructure, application development teams, and external vendors to support the systems that enable day-to-day business workflows. This includes a mix of internal and vendor-managed applications, with support spanning production operations and application-level troubleshooting.

We are looking for an L1 Production Engineer to operate on the early APAC shift (6:30 AM to 3:30 PM SGT), supporting internal and vendor-managed applications. This role suits an engineer who can operate independently with minimal supervision alongside other production support engineers, and who is familiar with DevOps-style automation tools for workflow and runbook management.

Key Responsibilities

• Build and monitor health checks for L1 support of core internal risk management applications.
• Facilitate incident management with the Shift Lead and development team.
• Monitor overall infrastructure performance and remediate issues with the Shift Lead.
• Help with automation and tooling for production jobs and monitoring using Prometheus, Grafana, and Python-based runbooks.
• Support ticket management in the service management tool for all technology-related issues and enquiries.

Job Requirements

• Degree in Computer Science, Information Technology, Engineering, or a related discipline preferred.
• 4 to 5 years of experience in a similar production support role, including building and monitoring health checks for core risk management applications within the last 2 years.
• Knowledge of cloud infrastructure providers such as AWS, Azure, or GCP, including cloud networking architecture and storage solutions.
• Expertise in Linux and comfort with Windows OS.
• Scripting skills in Linux shell, PowerShell, Ruby, or Bash for monitoring and automation.
• Experience with alerting, monitoring, and service management tools such as Prometheus, Grafana, and Jira Service Management, along with DevOps-style automation for workflow and runbook management.
• Good working knowledge of troubleshooting a live production environment, with the ability to evaluate problems accurately and demonstrate sound judgment.
• Capable of using a wide variety of open-source technologies and tools.
• Comfortable with collaboration and open communication across functions.
• Programming experience with Python or other first-class languages, and ITIL certification, are a plus.