RN Care Coordinator

Where You’ll Work

Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women’s health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.

One Community. One Mission. One California

Job Summary and Responsibilities

As our RN Care Coordinator, you will help identified patients navigate their healthcare journey and prepare for safe transitions so they can achieve optimal outcomes at the appropriate level of care.

Every day you will oversee the progression of patient care and facilitate comprehensive discharge planning.

To be successful in this role you must possess strong communication and collaboration skills, a keen ability to advocate for patients and families, and a deep understanding of patient choice, spiritual needs, cultural factors, language, and socioeconomic barriers to care transitions.

• Conduct, document, and update patient discharge plans, facilitating multi-disciplinary collaboration and smooth transitions to post-acute care, while mitigating readmission risks 
• Collaborate with healthcare teams to progress care, optimize inpatient resources using evidence-based guidelines, and ensure timely, appropriate post-acute service transitions. 
• Deliver essential patient notifications and education, advocating for their needs throughout the care continuum. 
• Possess knowledge of clinical guidelines, CMS standards, utilization/case management integration, and the managed care/payer environment. 
• Demonstrate strong critical thinking, problem-solving, and effective communication skills to collaborate with diverse stakeholders. 
• Exhibit excellent organization, time management, prioritization, and the ability to thrive in a fast-paced, team-oriented environment.

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Job Requirements

Required

• Minimum two (2) years of acute hospital clinical experience - OR - a Masters degree in Case Management or Nursing field in lieu of 1 year experience.

• Current CA RN licensure.

• Basic Life Support (BLS) certification - American Heart Association within three (3) months of hiring if located within hospital.

• Graduate of an accredited school of nursing

Preferred

• At least five (5) years of nursing experience.

• Certified Case Manager (CCM) Accredited Case Manager (ACM-RN) or UM Certification.

• Bachelor's Degree in Nursing (BSN) or related healthcare field