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Tesco

Grocery and general merchandise retailer

Shift Leader

Retail Store ManagementPosted on Nov 12
Full-timeUnited Kingdom£15.59 - £16.86 /hrIn-person

About the Job

Requirements

  • Applicants must be at least 18 years old.
  • Experience in a team lead or management position in a fast-paced retail environment is required.
  • Ability to role model strong customer service and ensure customers’ needs are met.
  • Ability to build positive, long-lasting relationships that create an inclusive, supportive team environment.
  • Ability to communicate clearly and keep the team informed using a variety of methods.
  • Ability to motivate and inspire the team to deliver results.

Responsibilities

  • Lead the team to deliver a great in-store customer experience.
  • Work across all store areas and with colleagues, serving as the point of contact for day-to-day operational queries.
  • Build positive, inclusive relationships that help colleagues perform at their best.
  • Lead the store in the manager’s absence.
  • Make balanced, flexible decisions and adapt to change.
  • Coach colleagues, give feedback, and role-model great service.
  • Seek opportunities to improve service for customers and communities and support the planet.

About the Company

Tesco

Grocery and general merchandise retailer

Tesco is best understood as a multinational grocery and general-merchandise retailer. The group combines customer-facing retail with distribution, digital, commercial, and analytical capabilities. It serves households through stores and online shopping while also operating wholesale, data-science, and financial-service businesses. Work spans stores, fulfillment, supply chain, product, technology, data, finance, and group functions. The scope reflects Tesco PLC and its principal business lines without implying every role sits in the core supermarket operation.

Company size
Not listed
Company stage
IPO
Headquarters
Broxbourne, United Kingdom
Founded
1919

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