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Banner Health

Nonprofit health system operating hospitals

Medical Assistant Pediatric Surgery

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeMesa, AZ, USA

About the Job

Requirements

  • A high school diploma, GED, or equivalent working knowledge is required.
  • Completion of a Banner-approved medical assistant training program that meets state-defined regulations is required.
  • Active Medical Assistant certification is required: Registered Medical Assistant from American Medical Technologists, Certified Medical Assistant from the American Association of Medical Assistants, Certified Clinical Medical Assistant from the National Health Career Association, or National Certified Medical Assistant from National Certified Competency Testing.
  • Basic Life Support certification is required upon hire.
  • Strong computer skills, including the ability to work with medical software, are required.
  • The role requires exceptional interpersonal and communication skills.
  • The role requires the ability to manage multiple changing priorities effectively and in an organized fashion.

Responsibilities

  • Prepare patients for examination and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate, and report condition changes to the clinician.
  • Assist providers with examinations and minor in-office procedures, including measuring blood pressure, respiration, heart rate or pulse, and temperature; performing phlebotomy, ear irrigation, and electrocardiograms; serving as a chaperone as needed; observing universal blood and body fluid precautions and using personal protective equipment; and prioritizing patient flow.
  • Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and other ancillary treatments and tests; communicate test results to patients and act as a resource to clinicians. Medication may be administered in accordance with established policies and procedures or as directed.
  • Provide clerical support for patient notifications and documentation, maintaining complete medical records including laboratory results, authorizations, X-rays, hospital records, and previous care relevant to each visit. Provide complete and accurate billing information in a timely manner.
  • Maintain a clean, functional environment by cleaning and disinfecting equipment, examination rooms, and storage areas; disinfect equipment and instruments using appropriate solutions and sterilization procedures; follow manufacturer recommendations and Occupational Safety and Health Administration guidelines for hazardous substances; perform basic equipment maintenance and coordinate prompt repairs.
  • Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
  • Maintain effective communication with internal and external customers and support the team concept in contacts.
  • Complete required onboarding and orientation activities, including simulation training, as needed or directed.
  • Work under the direct supervision of providers and interact with staff across departments, physicians, patients, families, external healthcare institution employees, community providers, agencies, and physician offices to report, request, or clarify patient-care information.
  • Prioritize data from multiple sources to support responses to changes in the health status of patients and families.

Desired Qualifications

  • Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, electronic medical records, and scheduling software are preferred.
  • Additional related education and/or experience is preferred.
  • National Medical Assistant certification from the American Association of Medical Assistants, American Medical Technologists, National Certified Competency Testing, or National Health Career Association is listed as preferred in the opening overview.

About the Company

Banner Health

Nonprofit health system operating hospitals

Banner Health is a nonprofit health care system operating a large network of hospitals, clinics and home- and long-term-care services across six Western states. It runs 33 acute-care hospitals, Banner Health Network, university medicine programs and a mix of urgent care, family clinics, home care, hospice, pharmacies and a nursing registry to provide coordinated care. Its network links hospitals, physician groups and care sites to guide patients through primary, specialty, inpatient and end-of-life services, aiming to simplify transitions between care settings. Its goal is to improve community health by delivering broad, accessible, coordinated care and reinvesting profits into health services and community programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1999

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